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Service Advisor

2 weeks ago

East York, Canada Gyro Group Full time

To ensure optimum customer service, we’re hiring a **Customer Experience Advocate** to work one-on-one with our clients. Your job will consist of greeting clients, completing a walk around of the vehicle, preparing service estimates, administration function, documenting correspondence. We offer in-house training and support as well as competitive compensation. **Enhanced service process** implemented, including capturing a video of every vehicle in service to explain and document the work required resulting in an opportunity for **Customer Experience Advocates **to earn up to an **additional $13 per hour **through our bonus program.

The Customer Experience Advocate is responsible for delivering a positive client experience while the client's vehicle is in service. The advocate will ensure that Gyro’s procedures are followed and executed with excellence.

**Additional Benefits**:We're not just another dealership; we offer a range of amazing perks, including:
Social Events: Be part of our tight-knit community with company-hosted social events and parties, fostering a friendly and fun work environment.

Tenure Bonus: We appreciate your commitment, and that's why we offer tenure bonuses to reward long-term dedication.

Diverse Workforce: Join a diverse workforce that thrives on inclusivity and teamwork, promoting a multicultural and welcoming environment.

Involved Management: Experience highly involved management and owners who care about your growth, success, and job satisfaction.

Room for Growth: At Gyro, we believe in nurturing talent. Expect a career path with room for growth, advancement, and skill development

Gyro’s Higher Objective - is to create a true team, make our operations a great place to work, give staff opportunities for learning, growth and advancement. Provide income equivalent to the contribution made towards the success of the operations. Gyro is an equal opportunity employer with a unique team and working environment.

**Responsibilities and Duties**
- Greeting and Welcome clients
- Walk around of client vehicle
- Preparing vehicle estimates
- Administration

**Personality Traits**
- High Energy
- Commitment to excellence
- Good personal skills
- Self starter
- Team Player

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour plus up to an **additional $13/per hour on bonus**

**Benefits**:

- Dental care
- Extended health care
- Vision care
- Life Insurance
- Disability Insurance

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- Customer service: 2 years (required)
- Hospitality: 1 years (required)

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (required)

**Experience**:

- Hospitality: 1 year (required)
- Customer service: 2 years (required)

Work Location: In person