Front Desk Agent

6 days ago

Calgary, Canada Executive Residency by Best Western Full time

**Guest Service Representative**

Responsible for guest registration, front desk, and store procedures while delivering great guest service.

**SPECIFIC DUTIES**
- Provide superior guest service over the telephone and in person, by being enthusiastic, attentive, friendly and helpful.
- Greet all guests with a positive attitude and a well-groomed appearance, a smile and recognition
- Handle all guest issues with respect by listening and acknowledging their concern.
- Follow all Best Western guidelines and procedures regarding the handling of registrations, reservations, store sales and refunds.
- Follow specific cash and credit card handling procedures and properly use the computer, cash register, credit card, and various other front desk equipment
- This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

**EXPECTED RESULTS**
- All guests are greeted immediately with friendly, helpful and professional guest service delivery.
- Demonstration of a positive attitude with guests, management, team members, and vendors.
- Careful and accurate money handling.
- Attention to detail when taking reservations and/or registering guests.

**JOB QUALIFICATIONS**
- Hear and speak the English language fluently
- Knowledge of computer and cash register operation
- Ability to work nights, weekends, and holidays
- Excellent customer services skills
- Ability to maintain confidentiality

**NO LMIA being offered**

**Job Types**: Full-time, Part-time

**Salary**: $16.00 to $17.00 /hour

Work Remotely
- No

**Job Types**: Full-time, Part-time, Contract

**Salary**: $16.00-$17.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person

  • Front Desk Agent

    2 weeks ago

    Calgary, Canada Days Inn Calgary NW Full time

    The Front Desk Agent is the first point of contact for guests, ensuring a seamless check-in and check-out process while providing exceptional customer service. **Key Responsibilities**: - Greet and assist guests with check-in, check-out, and inquiries. - Manage reservations, updates, and special requests using the hotel’s property management system. -...

  • Front Desk Agent

    3 days ago

    Calgary, Canada Days Inn Calgary NW Full time

    The Front Desk Agent is the first point of contact for guests, ensuring a seamless check-in and check-out process while providing exceptional customer service. **Key Responsibilities**: - Greet and assist guests with check-in, check-out, and inquiries. - Manage reservations, updates, and special requests using the hotel’s property management system. -...

  • Front Desk Agent

    2 weeks ago

    Calgary, Alberta, Canada Star Fuel Full time

    Job SummaryWe are looking for a friendly and reliable Front Desk Agent to join our team. In this role, you will be the first point of contact for guests and play a key role in creating a positive experience for everyone who enters our facility. You will handle check-ins, reservations, and provide excellent customer service while maintaining a welcoming and...

  • Front Desk Agent

    6 days ago

    Calgary, Canada Carriage House Hotel Full time

    **Job Summary** Our Front Desk Agents are responsible for providing exceptional customer service to our guests and create a lasting positive impression on each guest. The Front Desk Agent role is extremely important because you are the first impression to each of our guests. This role will report directly to the Front Office Management Team. **Essential...

  • Front Desk Agent

    2 weeks ago

    Calgary, Canada Days Inn Calgary NW Full time

    The Front Desk Agent is the first point of contact for guests, ensuring a seamless check-in and check-out process while providing exceptional customer service. Term: From commencement date until completion of seasonal workload, expected end date January 16, 2026. **Key Responsibilities**: - Greet and assist guests with check-in, check-out, and inquiries. -...

  • Hotel Front Desk Agent

    2 weeks ago

    Calgary, Canada Super 8 Calgary Airport Full time

    Super 8 Calgary Airport is hiring Hotel Front Desk Agent. - Perform all check-in and check-out tasks. Taking, cancelling, and changing room reservation requests - Welcome guests upon their arrival and assign rooms. - Investigating and resolving customer complaints or questions - Processing guest departures including calculating changes and receiving...

  • Front Desk Agent

    1 week ago

    Calgary, Alberta, Canada Energy Connections Canada Full time

    At Energy Connections Canada, we are revolutionizing the energy sector by providing innovative and sustainable solutions. We are committed to connecting people with reliable, clean energy through the use of advanced technologies and systems. As a leader in the industry, we are seeking a dedicated Front Desk Agent to join our team. This role is vital to...

  • Front Desk Agent

    22 hours ago

    Calgary, Canada Pomeroy Lodging LP Full time

    **We are looking for a Front Desk Agent to join our team at the Westin Calgary Airport!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very...

  • Front Desk Agent

    6 days ago

    Calgary, Canada Travelodge by Wyndham Calgary South Full time

    Travelodge Calgary South is currently seeking energetic and passionate guest service professional to join our Front Desk Team. A Hotel front desk night clerk needs to possess a friendly and welcoming attitude, and be able to multitask in a busy environment. Front desk agents are responsible for: - Run audit and balance accounts at end of day. - Welcome...

  • Front Desk Agent

    2 weeks ago

    Calgary, Canada The Best Western Premier Calgary Plaza Hotel & Conference Centre Full time

    **Welcome to the Premier Life. At Best Western, we are committed to providing exceptional service and quality to our guests. Through our Values for Excellence, we are committed to providing exceptional guest experiences and achieving excellent results through our employees. We are currently recruiting, and we want you to join us!** The Front Desk Agent will...