Quality Safety Security Health Specialist

**Position Snapshot**
**Business area: Nespresso Canada**
**Job title: Quality, Security, Safety & Health Specialist (12-month)**
**Location: Montreal, QC**
**Hybrid**

**A little bit about us**
Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.

**Position Summary**
We are looking for a Quality, Security, Safety & Health (QSSH) Specialist (12-Month) based at our Montreal reporting into the QSSH Manager. This role will be responsible to support the Technical & Quality Management department to push the implementation of quality related processes (incl. NMS- Nestlé Management system) which will concern both our customers and employees.

**A day in the life of an QSSH Specialist**
As an QSSH Specialist you will:
**QSSH management**
- Business partner, trainer and support to Retail Boutique, Head office teams in safety and quality management.
- Prepares safety and quality risks assessments
- Contribute to the internal audit program in Boutiques, warehouses, Repair Centres, outsourcers, and follow through on the implementation of action plans/recommendations.
- Manage investigations related to security or quality incidents.
- Lead projects to assure quality & safety awareness throughout the organization.
- Work with stakeholders to ensure compliance of our product packaging (coffee, machines and accessories).
- Assist with annual traceability exercise
- Assist Technical & Quality Management (TQM) in the implementation of incident & crisis management and organize regular exercises.
- Participate in the update and maintain the Nestlé Management System (NMS).
- Subject Matter Expert in Quality and Safety, shares best practice and corporate guidelines for quality and safety with internal stakeholders
- Leads and or contributes ad hoc projects to improve quality and safety

**Training and Communication**
- Prepare quality, health and safety related communication: Training modules, protocols, Security, Health & Safety Awareness letters
- Provide coaching and training in quality and safety topics for BTQ staff / Boutique Quality Coaches
- Develop, monitor and analyse trending to ensure improvements or action plans can be implemented.

Regulatory
- Work with stakeholders to ensure compliance of our product packaging (coffee, machines and accessories).
- Ensure all legal documentation is up to date (contracts, confidentiality agreements etc.)

**NCE Nestle Continuous Excellence**
- Participant in DOR, WOR, and MOR, and will own several KPIs and responsible to populate metrics, prepare Monthly KPI slides and improve KPIs with NCE Continuous improvement methodology (DMAIC, LEAN, GSTD). Demonstrates value creation though a Lean Enterprise Mindset
- Participates in lean value stream executed with suppliers/Partners and Customers
- Participate in or lead improvements of Operations performance and cost savings initiatives.

**Compliance / Ethics**
- Ensure compliance with Nestlé Corporate Business Principles
- Ensure compliance to Nestlé / Nespresso Health and Safety requirements
- Ensure compliance with Nestlé Corporate and Quality Policies.
- Ensure compliance to Nestlé / Nespresso Internal Control Standards and Quality System requirements and support all audit requirement
- Ensure business ethics and integrity within the TQM / QSSH Group

**What will make you successful?**
- Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market.
- Bachelor’s degree in a relevant field (e.g., Quality, Health and Safety)
- 5 to 8 years work experience in a related field
- Ability to work with clear deadlines / results oriented
- Very customer minded attitude
- Knowledge of Quality, health, and Safety Management System/ ISO 9001, ISO 45 001, etc.
- Ability to assess and write Quality related processes,
- Great organizational skills
- Ability to continually improve own knowledge through self-study
- Ability to train people
- Good knowledge of MS office (word, excel, power point)
- Good analytic capacities
- Initiative & creativity
- Excellent written and verbal communication, organization skills, presentation development skills, and attention to detail. Ability to produce and communicate concepts and recommendations clearly, concisely, and persuasively
- Willingness to travel across Canada (approx. 25-30 %)

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression - this really could be a mov