Customer Care Administrator
3 days ago
_**Low Rise Residential Customer Care Administrator **_
Location: Fergus, Ontario
- **The Company**_
Tribute Communities is an award-winning builder with over 40 years’ experience who has built more than 40,000 homes and condominium suites across the GTA. Our current communities include Stanley Church + Carlton, Max Condos, Artistry, Y&S and Linx
Condominiums in Toronto, Towns at Rouge Valley in East Toronto, Humberwood Heights in Etobicoke, Hyland Village in Shelburne,
Storybrook in Fergus, Stonemanor Woods in Springwater, Chelsea Hill in Whitby, and U.C., U.C. uptowns, U.C. Tower and Park Ridge in Oshawa.
Our Head Office is located in Pickering, keeping us close to the many thousands of homes that we have built in the Durham region over the past 3 decades, and where our reputation as a top-quality builder first began decades ago.
Tribute has won many awards for our workmanship and dedication to service, but also for our business practices which were recognized with the Desjardins Award for Large Business from the Ontario Chamber of Commerce.
- **Job Brief**_
We are looking for a hard-working Low Rise Residential Customer Care Administrator. You will work together with the Low Rise Customer Care Team and will be responsible for assisting the Customer Care Manager.
- **What’s in it for you?**_
You will appreciate our comprehensive Health Care Benefits Plan, and other perks; such as, but not limited to: Work-Life Balance, Tuition Reimbursement, Corporate Partnership with GoodLife, Employee Assistant Program, and amazing Corporate Events.
- **What’s in for us?**_
- **Position Responsibilities**_
- Assist the Customer Care Manager with administrative office work.
- Assist with Tarion 30 Day and Year End deficiencies.
- Prepare packages for trades to include work orders, drawings, etc.
- Maintain organized Customer Care site office. You will be required to demonstrate skills in keeping schedules current, as well as maintaining a timely and accurate flow of paperwork.
- Basic understanding of Microsoft Office (Excel and Word) and QA-PAD.
- Possess a positive attitude with a strong focus on working together
- Possess very strong time management skills. You will be able to handle a wide variety of tasks and demands
- Be articulate in English and have a professional demeanor.
- Have a valid Driver’s License, access to a vehicle with Valid Auto Insurance, and the ability to travel to multiple job sites throughout Toronto and the GTA
- Able to work well in a high stress environment
- Required Skills and Experience_
- _**Excellent communication skills - both written and verbal**_
- _**Superior time management, organizational and multi-tasking skills**_
- _**Ability to prioritize and work under strict deadlines**_
- _**Positive attitude, team player and professional demeanor**_
- Tribute Communities will ensure special accommodations are made for persons with disabilities, as requested, during the selection process. Accessible formats of this document are available free upon request._
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Tuition reimbursement
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Fergus, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- administrative: 2 years (preferred)
- customer service: 2 years (preferred)
- Microsoft Office/Excel: 2 years (preferred)
Work Location: In person
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