Veterinary Client Service Representative

2 weeks ago


Etobicoke, Canada Westway Animal Clinic Full time

**Job Overview**

**Duties**:

- Greet clients and their pets warmly and assist with check-in procedures
- Answer phone calls, schedule appointments, and manage the front desk
- Process payments and handle billing inquiries
- Maintain accurate records of patient information in the system
- Assist with basic administrative tasks such as filing and data entry
- Coordinate communication between clients, veterinarians, and other staff members

**Skills**:

- Excellent customer service skills with a compassionate demeanor
- Strong communication abilities both in person and over the phone
- Proficiency in basic computer skills and experience with veterinary software is a plus
- Ability to multitask in a fast-paced environment
- Knowledge of laboratory procedures is desirable but not required

**Job Types**: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40 - 44 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Veterinary Reception: 1 year (required)
- Ezyvet: 1 year (preferred)

Work Location: In person



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