Veterinary Assistant/receptionist

1 week ago


Etobicoke, Canada Bloor-Kipling Animal Clinic Full time

**Job Overview**
We are seeking a compassionate and organized Veterinary Receptionist to join our team. In this pivotal role, you will be the first point of contact for pet owners, providing exceptional customer service while ensuring a smooth operation within our veterinary clinic. Your responsibilities will include managing appointments, handling inquiries, and assisting with administrative tasks to support our veterinary staff in delivering high-quality care to our furry patients.

**Responsibilities**
- Greet clients and their pets warmly upon arrival, creating a welcoming atmosphere.
- Schedule and confirm appointments for veterinary services.
- Answer phone calls and respond to inquiries regarding services, medications, and pet care.
- Maintain accurate patient records and ensure all information is up-to-date.
- Process payments and manage billing inquiries with attention to detail.
- Assist in managing inventory of supplies and medications as needed.
- Collaborate with veterinary staff to ensure efficient clinic operations.
- Provide basic information about laboratory services available at the clinic.

**Skills**
- Strong communication skills, both verbal and written, to interact effectively with clients and team members.
- Excellent organizational skills with the ability to multitask in a fast-paced environment.
- Proficiency in using computer systems for scheduling and record management.
- Familiarity with laboratory procedures is a plus, enhancing the support provided to the veterinary team.
- Compassionate attitude towards animals and their owners, demonstrating empathy in all interactions.
- Ability to work collaboratively within a team while also being self-motivated.

Join us in making a difference in the lives of pets and their owners by providing outstanding service as a Veterinary Receptionist. Your passion for animal care combined with your administrative skills will contribute significantly to our mission of delivering exceptional veterinary services.

**Job Types**: Full-time, Permanent

Pay: $18.50-$19.00 per hour

Additional pay:

- Overtime pay

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person



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