Current jobs related to Assistant Front Office Manager - Tofino - Wickaninnish Inn

  • Front Office Supervisor

    2 days ago

    Tofino, Canada Wickaninnish Inn Full time

    Job opening criteria The company We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996. While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership,...

  • Office Supervisor

    1 week ago

    Tofino, Canada MacKenzie Beach Resort Full time

    **Office Supervisor Job Description - Mackenzie Beach Resort** The office supervisor will be responsible for all office operations including resort reservations, training of office staff, and supervising the front desk team. The office supervisor will ensure smooth functionality and efficiency of the front desk and will endeavor to continually improve...

  • Front Desk Agent

    7 days ago

    Tofino, Canada BELLA PACIFICA CAMPGROUND Full time

    We are looking for a **Full-Time Front Desk Agent** to join our team! Come work & live on the beaches of Tofino! End of contract bonus & subsidized staff accommodation available. *Contract ends November 13th, 2025* **Required Qualifications**: **-**Must be 18+ years to apply - Previous experience with guest relations or customer service - Organized and...

  • Front Desk Agent

    2 weeks ago

    Tofino, Canada BELLA PACIFICA CAMPGROUND Full time

    It is that time of year again! We are looking for **Full-Time Front Desk Agent** to join our team for the 2025 camping season! Come work & live on the beaches of Tofino! End of contract bonus & subsidized staff accommodation available. *Contract ends November 16, 2025* **Required Qualifications**: **-**Must be 18+ years to apply - Previous experience...

  • Front Desk Agent

    1 week ago

    Tofino, Canada Middle Beach Lodge Full time

    **Job Title**: Front Desk Agent **Department**: Front Desk **Reports To**: Front Desk Supervisor / Front Desk Manager **Position Type**: Contract (Full-Time) **Location**: Middle Beach Lodge, Tofino, BC **Position Summary**: Middle Beach Lodge is looking for an energetic, guest-focused, and team-oriented individual to join our Front Desk team. As the first...

  • Front Desk Agent

    6 days ago

    Tofino, Canada Middle Beach Lodge Full time

    Job description Middle Beach Lodge is currently looking for energetic and team orientated individuals to join our Front Desk Team. Front Desk agents are the first and last experience of a guest’s stay - help make it memorable! The Front Desk Agent reports to the Front Desk Supervisor, Rooms Division Manager, Assistant Lodge Manager, and Lodge...

  • Overnight Front Desk

    6 days ago

    Tofino, Canada Wickaninnish Inn Full time

    A family-owned Relais & Châteaux property in Tofino is hiring a Night Auditor. This position involves managing evening operations, ensuring personalized service, and performing critical night-shift duties. Candidates should possess superior communication skills, mathematical accuracy, and a positive attitude. A valid BC Class 5 Driver’s License is...

  • Office Manager

    2 weeks ago

    Tofino, Canada Paddle West Kayaking Ltd. Full time

    Durée de l'emploi: Temporaire - Langue de travail: Anglais - Heures de travail: 30 to 40 hours per week - Education: - Expérience: - **Education**: - Master's degree - or equivalent experience - ** Work setting**: - Public sector - Rural area - Tourism - Management - ** Tasks**: - Implement new administrative procedures - Review and evaluate new...

  • Night Auditor: Luxury Resort Front Desk

    3 days ago

    Tofino, Canada Wickaninnish Inn Full time

    A family-owned luxury hotel located in Tofino, BC, is seeking a Night Auditor to join the Front Office Team. This role offers an opportunity to provide exceptional guest service while meeting high standards set by prestigious organizations. Candidates should possess strong communication and organizational skills, along with a commitment to excellence. The...

  • Reservations Supervisor

    2 weeks ago

    Tofino, Canada Wickaninnish Inn Full time

    Join our Front Office Team as a Reservations Supervisor where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World’s Best Hotel. We are looking for a talented and passionate individual who will bring a combination of reservations expertise and an ability to inspire, support,...

Assistant Front Office Manager

2 weeks ago

Tofino, Canada Wickaninnish Inn Full time

The Assistant Front Office Manager is a hands-on position assisting the Guest Service team with daily tasks, provides guidance and leadership, is involved in financial decisions, yield, reservations, guest service, administration, payroll, scheduling and human resources. This position is integral in the overall operations of the Front Office Department.

The ideal Assistant Front Office Manager would be a guest oriented individual who has the ability to motivate employees, handle a great deal of tasks while remaining cool, calm and collected and be open and excited to elevate their career with a leader in the industry.

**Objectives**:

- Responsible and accountable for the actions of all Front Office Team Members. Assist the team as they strive to ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux and AAA 4 & 5 Diamond Standards
- Be the contact person for all guests or team members who may be requiring immediate assistance from the Front Office Manager, and/or follow up with guest concerns as necessary
- Participate in all Human Resource functions within the Front Office Department, as directed by the Front Office Manager
- Participate in the creation and achievement of the annual budget for the Front Office Department, as directed by the Front Office Manager
- Contribute and assist in creating a positive atmosphere for learning & development for the Front Office Team Members
- Assist in creating, implementing, monitoring and continually improving systems designed to organize and control the efficient flow of guests, team members & supplies through the Front Office Department
- Assume responsibilities and functions of the Front Office Manager whenever necessary

**Requirements**:

- Superior guest service skills and a demonstrated willingness to exceed guest expectations
- Must possess the ability and desire to lead a world-class Front Office team
- Excellent Human Resources skills are required
- Minimum 2 years’ management or supervisory experience in the Front Office of a high-end full service facility is highly preferred
- Excellent interpersonal, verbal and written communication skills
- Strong organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem solving skills
- Must have knowledge of standard operating financial statements as well as the budgeting process, scheduling and effective cost management
- Working knowledge of Maestro PMS, Lightspeed POS, Microsoft Word, File Maker Pro, Excel
- Must enjoy shift work and be able to work evenings, weekends and holidays
- Must have Class 5 Drivers License
- Ability to make a 2-year commitment to the position
- Ability to maintain all COVID-19 operating regulations/standards
- As a term of employment, all team members must have a minimum of one dose of a COVID-19 vaccine, and if not fully vaccinated, be committed to receiving their second dose within 6 weeks of being hired. Proof of vaccination is required.

**How to Apply**: