Inside Sales and Quotations
2 weeks ago
INSIDE SALES AND QUOTATIONS - TRAINEE
Statut:
Régulier, Temps plein
Emplacement:
Peterborough, Ontario
Description du poste
**MAIN RESPONSIBILITIES**:
Answers calls promptly and professionally, listens attentively to the customers, understands and fulfils their needs.
Responds to the customer's inquiries in a timely manner.
On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager
Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards.
Proactively suggests associated and/or alternate products as needed.
Promotes focus product items to generate incremental sales.
Quickly informs the appropriate person (Business Centre Manager, Outside Salesperson) of customer feedback with regards to price, products, service, etc.Knows how to read suppliers/project reports such as the Reed Report, Industrial Info Resources to identify well in advance and qualify Projects that are a good fit for the Business Centre to pursue.
Identify all customers quoting on a job, who is key, gain their commitment and gain support of key Suppliers to work with us exclusively on the job.
Establish the list of all material needed on a Quote based on specifications: understand take-off procedure and importance of documenting exceptions to specifications.
Obtain price quotes from any and all approved vendors including alternate approvals.
Verify all terms & conditions of vendors' quotes and following GIC's Terms & Conditions for major projects.
Organize all quotes & data to prepare our accurate and timely quote and build history.
Proper pricing of quote ensuring best cost from key Supplier; discussing GM% level with Manager factoring feedback from salesman.
Assure timely delivery of our quotes to our key customers prior to closing.
Follow-up with customer, salesmen, or manager on quote to secure / close the order at time of closing.
Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.
**REQUIREMENTS**:
Three (3) to five (5) years of industry experience preferable, or a combination of relevant professional training and experience;
Demonstrated people skills;
Excellent communication and organizational skills;
product knowledge;
Must be customer service driven;
Good knowledge of MS Office (Word, Excel, Outlook)
Pourquoi vous joindre à nous?
Voté Great Place to Work®, vous pourrez bâtir une carrière intéressante et stimulante avec possibilité d’avancement et de formation continue. Guillevin a toujours donné la chance à ses employés de développer leur autonomie, leurs aptitudes et compétences professionnelles. En vous joignant à nous, vous intégrez une équipe formée de collègues motivés, compétents, joueurs d’équipe et engagés dans leur travail. Notre programme de rémunération globale est axé avant tout sur notre capital humain afin de créer un environnement où tous nos employés peuvent atteindre leur plein potentiel.
Ce que nous offrons:
- Un milieu de travail dynamique au rythme soutenu, habilitant, convivial et ouvert à la réalité d’aujourd’hui.- Rémunération concurrentielle et la participation à notre généreux programme de partage des profits qui reconnaît la contribution individuelle de nos employés. Il n'y a pas de limite à votre ingéniosité; vous êtes encouragés à créer, à perfectionner, à apprendre et à vous dépasser.- Programme d’assurance collective flexible qui vous permets de choisir les avantages et les niveaux de couverture qui vous conviennent:
- Soins paramédicaux, soins dentaires, médicaments, examen de la vue et soins visuels-
- Prestations d’invalidité de courte et de longue durée car on ne sait jamais ce que la vie nous réserve-
- Assurance santé complémentaire-
- Assurance-vie-
- Programme d’aide aux employés (PAE) avec télémédecine-
- Assurance voyage-
- Remboursement des frais de formations pour acquérir de nouvelles connaissances et faire progresser votre carrière dans l’entreprise- REER avec participation généreuse de l’employeur- Possibilité de contribuer à un CELI avec taux collectif avantageux- Programme de bourses d’études supérieures pour les enfants de nos employés- Rabais employé sur les achats- Stationnement gratuit- Bornes de recharge pour véhicules électriques dans plusieurs de nos emplacements.
Guillevin assure l'égalité dans le processus de recrutement et de sélection en prenant des décisions d'emploi basées sur les qualifications, l'expérience pertinente, les connaissances, les aptitudes, les compétences démontrées et les réalisations.
Le genre masculin est utilisé uniquement dans le but d’alléger le texte.
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