Administration - Receptionist (Rs)

7 days ago

Ottawa, Canada Riverstone Retirement Communities Full time

**QUALIFICATIONS**:
**Education**:

- Grade 12 minimum

**Background**:

- Minimum of three years’ related experience, preferably in the health care industry
- Secretarial skills and experience with office procedures required;
- Bilingualism in French and English an asset

**Personal Requirements**:

- Work as part of a team
- Capable of adapting to different situations and change
- Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.

**FUNCTIONS**:

- Provide full secretarial support for the General Manager and other department managers;
- Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required;
- Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.;
- Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.;
- Observe coming and goings of residents from facility;
- Handle payments from residents or family members;
- Sort incoming mail for distribution to residents and all departments;
- Present a positive image of the residence to the public

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