Technical Support Coordinator

1 day ago

Montréal, Canada Dana Hospitality Full time

Company Description
**WHO ARE WE?**
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together - offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

**Job Description**:
**WHAT'S THE JOB?**

Under the general supervision of the Director of Marketing, the Technical Support Coordinator will ensure all technical elements of our operations are installed and functional in all 14 business locations at McGill campus.

This position will also act as a shared resource with Student Housing and Hospitality Services at McGill.

The coordinator will be mainly responsible for the following:

- Digital Menu Boards are functional, updated and running.
- All POS, terminals are functional and updated
- All computers are functional and updated
- All accessories/network/wifi/printers are functional and updated
- Assist managers with technology challenges and troubleshoot

**Qualifications**:
**WHO ARE WE LOOKING FOR?**
- Post-secondary education in an associated field
- 1-3 years experience in customer support and on-the-ground troubleshooting
- Proficient in MS office and basic network skills
- Independent, self driven and proven problem solver
- Bilingual

Additional Information
**WHAT’S IN IT FOR YOU?**
- Be part of an industry that's more important than ever
- Employee Referral Program
- Career advancement opportunities.
- Whereas other companies are downsizing, we are growing
- Be #1 on day 1 by joining an industry leader.

IND6

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