Retail Sales Store Manager

2 weeks ago

Calgary, Canada Coast Appliances Full time

Coast Appliances is a great place to work. We are an ambitious organization, investing in technology, process, and most importantly, dynamic PEOPLE With an energized team that stretches across Canada, we are invested in growing our team members as we grow our business.

Reporting to the District Manager, our **Store Managers** oversee and manage the entire sales process from selling to delivery. Store Managers strategically create sales driven teams and with a focus on supporting, developing and leading the team in qualifying customers and retaining existing business, and managing the customer’s in-store experience, to drive growth and ensure that key business metrics are achieved.**

**Responsibilities**:

- Maximize profitability and ensuring strong performance in the store
- Co-ordinate daily, weekly, monthly, and seasonal activities, as well as up-keep and general maintenance.
- Facilitate successful networking, recruiting and succession planning activities in all assigned stores, including, Training, and development of all new sales staff members
- Forecast sales opportunities and executing sales strategies to ensure that growth and profitability are achieved and exceeded to drive profitability and growth.
- Track and coordinates the sales schedule. This includes floor coverage, sales meetings, and manufacturers training sessions.
- Lead regularly scheduled inside training sessions, both in terms of product knowledge and sales techniques.
- Assist and support the Appliance Specialists in closing sales, pricing orders, and addressing customer service issues which may arise.
- Conduct weekly reviews with each salesperson to discuss quotes and areas for growth, market conditions, and new sales opportunities etc.
- Foster an entrepreneurial spirit by ensuring that each store is working towards building the Coast brand
- Ensure strong Coast company culture and team morale is present in all assigned stores, and assist in the development of Coast’s high potential people
- Ensure that each store is following a developed, well-structured business plan including local marketing initiatives and driving local business opportunities
- Minimum 5 years’ experience in commission sales, preferably with Appliances
- At least 3 years Retail Management experience
- At least 1 year in inventory management experience
- Excellent communication skills (oral and written)
- Experience in team building, succession planning, and training
- Expert process facilitation, problem solving, and conflict resolution skills
- Excellent analytical and numerical abilities
- Detail oriented, organized, and skilled at multi-tasking

We thank all applicants for their time. Pease note, only applicants under consideration will be contacted.

Coast is an Equal Employment Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment.

Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.

Location: 2151 32 Street Northeast, Calgary, Alberta T1Y 7G3

**Experience**:

- Retail Management: 3 years (preferred)

Work Location: In person

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