Credit Analyst

**At Day & Ross, you’ll go far.**
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.

We believe our people are our greatest strength - and we treat them like family. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we have been named a Top Company for Women to Work for in Transportation every year since 2018. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

**About the Role**
Credit Analyst
Full-Time
Mississauga, ON

The **Credit Analyst** is responsible for contributing to the resolution of accounts working collaboratively with  customers as well as across functions of the business. Your responsibility is to collect outstanding moneys to increase our Working Capital. This position is all about communication and relationship building

**How You’ll Help**
- Maintain a portfolio of accounts, based on a thorough understanding of the pricing, rates, billings, sales and operations related to the Company
- Corporate - serves all divisions across all departments - juggling stakeholders internal and external
- Work with Lead Credit Analyst to identify and develop strategies for the resolution of troubled accounts to minimize loss
- Collaborate across departments; including Sales, Operations, Pricing and Rates, to identify problems. With the involvement of Lead Credit Analyst, work to remove barriers and find solutions to ensure the collection of outstanding invoices
- Monitor daily and forecast results to ensure alignment with established targets
- Participate in or host conference calls and/or meetings to correct and align internal stakeholders with external customers
- Work with a team to identify and develop strategies for the resolution of invoice discrepancies to minimize DSO (days sales outstanding)
- Interpret customer contracts
- Other related duties as may be required.

**Your Skills & Experience**
- Post-secondary education in business administration, accounting or related field
- A suitable combination of education and experience may be considered
- 1-3 years’ experience in a credit/collections role, preferably in the transportation industry
- Adjudication experience an asset
- Strong MS Suite skills; Outlook, Excel & Word; must possess the aptitude for learning new programs; AS400 - an asset; ability to learn new programs/platforms
- Exceptional customer service focus and relationship building skills
- Resiliency and persistence to resolve outstanding AR between external and internal stakeholders while maintaining the customer relationship
- Effective communication skills, verbal and written; persuasive, confident, with ability to articulate an appropriate message to various audiences clearly and concisely
- Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting while managing multiple customers
- Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
- Ability to work independently and to collaborate with others to meet customer expectations
- Maintain composure under high-pressure situations and difficult conversations
- Ability to understand transportation documentation and verbiage
- Bilingual in French and English preferred, other languages an asset.
- **As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Microsoft Excel: 1 year (preferred)

Work Location: In person