Service Appointment Coordinator

8 hours ago

St Catharines, Canada Willowdale Auto Group Full time

_**The Willowdale Auto Group located in the beautiful Niagara Region is looking to add an all star Appointment Coordinator to join our award winning team**_

**Job Overview**

**Duties**
- Schedule and confirm appointments for clients, ensuring optimal use of time for both clients and service providers.
- Maintain an organized calendar and manage changes or cancellations efficiently.
- Collaborate with team members to ensure all necessary preparations are made for upcoming appointments.
- Update client records and appointment details in the database accurately and promptly.
- Follow up with clients post-appointment to gather feedback and ensure satisfaction.
- Assist in administrative tasks as needed to support overall office operations.

**Requirements**:

- Proven experience in a customer service or administrative role is preferred.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills.
- Proficiency in using scheduling software and Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently as well as part of a team.
- A positive attitude and a commitment to providing outstanding service to clients.
- Flexibility to adapt to changing priorities and schedules.
- **Why work for the Willowdale Auto Group?**_

At WAG Autos, we want you to succeed We create an environment where work feels like home away from home. We promote within and have many success stories in our group. We provide excellent training and hands on help to help you further your future. We are an equal opportunity employer and want nothing but the best for our team

Pay: $36,000.00-$42,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

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