Branch Care Coordinator

1 week ago

St Catharines, Canada VitalAire Canada Inc Full time

_**Company Information**_

VitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. VitalAire empowers patients who have sleep apneaor require home oxygen therapy through ongoing respiratory support and compliance.
- **Here is what you will do**_

VitalAire is currently recruiting a highly energetic and motivated Branch Care Coordinator for our St Catherines location. The Branch Care Coordinator provides support in the branch as it pertains to oxygen, PAP, and related therapeutics and diagnostics.
- Provides helpful, friendly service to customers by providing general information, and directing telephone and walk-in inquiries to appropriate staff members.
- Assist with sales and maintenance of respiratory products, services, and inventory for the branch. Provides information/literature to prospective clients.
- Creates walk-in appointments for therapeutics and books follow-up appointments for the branch.
- Provides assistance and answers questions for clients regarding funding programs and insurance requirements.
- Assists healthcare professionals with the completion of necessary administrative functions and documentations.
- Assists in the management of equipment - including warranty, maintenance and repair for internal assets, as well as customer owned medical devices and other products.
- **Here is what you will need**_
- College Certificate/Diploma or Equivalent
- 1-2 years of experience in a Call Center or in Office Administration
- Computer literate in Microsoft Office and Google Suite, with strong data entry skills.
- Able to work flexible hours and provide service to our customers for extended hours.
- Agreeing to disclose your COVID-19 vaccination status, as a condition of employment.
- Agreeing to be fully vaccinated against COVID-19 and to maintain such fully vaccinated status, as a condition of employment.
- **Here is why you should join**_
- Competitive salary, plus bonus and vacation
- Competitive benefit flex package & pension plan
- Standard working hours for better work/life balance
- Tuition reimbursement & career development programs

**Additional Information**
- At Air Liquide, we value the health and safety of our customers, patients and employees. As such, we strongly encourage everyone to get vaccinated against COVID-19 and all future employees will be required to be fully vaccinated against COVID-19 and to maintain such fully vaccinated status._

**Job Types**: Full-time, Permanent

**Salary**: $36,000.00-$42,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- St. Catharines, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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