Marketing Customer Service Representative

2 weeks ago

Edmonton, Canada Century Casinos Inc Full time

**Century Mile Racetrack and Casino**

Century Mile is looking for an exciting and dynamic role in a fast-paced, fun environment? Century Mile Racetrack and Casino is hiring a **Marketing Customer Service Representative**to join our marketing team.

**About Us**

Century Casinos creates vibrant, energetic spaces where gaming, dining, and entertainment come together. We’re committed to being an employer of choice by offering innovative policies, employee-friendly initiatives, and valuable benefits.

**The Role**

As a **Customer Service Representative**, you’ll be the first point of contact for our guests—delivering exceptional service, assisting with player rewards programs, processing transactions, and supporting marketing promotions and events across the casino floor.

**What You’ll Do**
- Greet and welcome guests with a friendly, professional demeanor.
- Enroll patrons in the Winners’ Zone and Winner’s Edge programs, promoting their benefits.
- Process lottery and merchandise cashier transactions.
- Input data, generate reports, and manage player rewards point redemptions.
- Support casino promotions and events with setup, execution, and guest assistance.
- Handle cash accurately and perform Micros/Lottery terminal transactions.
- Maintain accurate inventory of promotional items and merchandise.
- Communicate effectively with guests, team members, and other departments.
- Assist with minor maintenance on self-serve kiosks and other machines.
- Uphold a clean, organized, and safe work area.
- Answer guest service calls and assist with inquiries.
- All other duties as assigned.

**What We’re Looking For**

**Education / Experience**: One (1) or more years of recent and related marketing experience. High School Diploma required.

**Skills**:

- Greet and welcome guests with a friendly, professional demeanor.
- Enroll patrons in the Winners’ Zone and Winner’s Edge programs, promoting their benefits.
- Process lottery and merchandise cashier transactions.
- Input data, generate reports, and manage player rewards point redemptions.
- Support casino promotions and events with setup, execution, and guest assistance.
- Handle cash accurately and perform Micros/Lottery terminal transactions.
- Maintain accurate inventory of promotional items and merchandise.
- Communicate effectively with guests, team members, and other departments.
- Assist with minor maintenance on self-serve kiosks and other machines.
- Uphold a clean, organized, and safe work area.
- Answer guest service calls and assist with inquiries.
- All other duties as assigned.

**Why Join Us?**
- Work in a fun and energetic atmosphere.
- Be part of a team that values great guest experiences.
- Enjoy a fun, fast-paced workplace with opportunities for growth.
- On-site parking
- Employee discount

If you’re excited to bring your customer service skills to a vibrant gaming and entertainment environment, we’d love to hear from you. Join the team and help make every guest visit unforgettable

  • Customer Service Representative

    1 week ago

    Edmonton, Canada Somrav Marketing Solutions Full time

    We are a sales and consulting agency located in the Edmonton area and are partnered with one of the largest telecommunications household-known product campaigns. Our firm is committed to establishing and maintaining long-lasting relationships with clients, team members, and stakeholders. Because of the exponential growth our entry-level Customer Service...

  • Marketing Customer Service Representative

    7 days ago

    Edmonton, Canada Century Casino & Hotel Full time

    **SUMMARY**: Greets and welcomes Century Casino guests with a friendly and professional demeanor at every opportunity. Processes lottery and merchandise cashier transactions. Signs up Casino patrons to enroll in the Winners’ Zone and Winner’s Edge programs and virtually communicates the advantages of both programs. Data entry of points where required,...

  • Automotive Customer Care Representatives

    1 week ago

    Edmonton, Canada Speedy Auto Service Full time

    **Job Title**: Customer Service Representative (Automotive) - Full-Time **Company Description**: **Speedy Auto Service** originated in Ontario, Canada, in 1956 and has grown into one of the most iconic automotive brands in the country. In 1993, it evolved into Speedy Auto Service and became part of the Fix Network global after-market family in 2016. Today,...

  • Customer Service Representative

    2 weeks ago

    Edmonton, Canada Patterson Dentaire Dental Canada Inc. Full time

    **Job summary** The Customer Service Representative will be responsible for providing and maintaining a professional standard of service to our customers by responding to inquiries in a courteous and helpful manner. He or she will assist the customers in determining their professional needs when receiving or placing telephone calls. **Major Duties** -...

  • Customer Service Representative

    6 days ago

    Edmonton, Canada Fountain Tire Full time

    Overview: **Fountain Tire**, an industry leader with a strong presence and reputation across Canada, is looking for **a** **Customer Service Representative's** to professionally support our network of distribution centers, stores and customers across Canada from our South Edmonton Corporate Office. **Why work for Fountain Tire?** - We are a Platinum Member...

  • Customer Service Representative

    2 weeks ago

    Edmonton, Canada Patterson Full time

    **Patterson isn't just a place to work, it's a partner that cares about your success.** One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring...

  • Bilingual (Tagalog) Sales and Customer Service

    7 days ago

    Edmonton, Canada Aventura Marketing INC Full time

    Aventura Marketing has been ranked the 44th Fastest-Growing business in the country by Globe and Mail. To support growth, we are looking for bilingual _ Tagalog and English-speaking Sales & Customer service Representative to join our sales team._ Why Choose Us? Personalized coaching and mentoring Professional and fun working and learning...

  • Customer Service Representative

    7 days ago

    Edmonton, Canada BMO Financial Group Full time

    9821 50th Street Edmonton Alberta,T6A 3X5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer...

  • Customer Service Representative

    7 days ago

    Edmonton, Canada BMO Financial Group Full time

    14203 23rd Avenue Edmonton Alberta,T6R 3E7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    7 days ago

    Edmonton, Canada BMO Financial Group Full time

    17504 100 Ave Edmonton Alberta,T5S 2S2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall...