Customer Service Representative
3 weeks ago
We are a sales and consulting agency located in the Edmonton area and are partnered with one of the largest telecommunications household-known product campaigns. Our firm is committed to establishing and maintaining long-lasting relationships with clients, team members, and stakeholders. Because of the exponential growth our entry-level Customer Service Representative team has garnished our agency, our longest-standing client has entrusted us with the roll-out of their newest product line. Their tagline “With You All the Way” can also be applied to our team: We are ferociously driven to meet the needs and goals of our clients in a speedy, no-fuss, and supportive way. We are looking for someone to join our entry-level Customer Service Representative team to assist in the new product and service rollout.
We firmly believe in hiring Customer Service Representatives who exhibit a strong work ethic, an undeniable genuineness, and the drive to make their mark by utilizing a fresh and creative perspective in an established industry. This directly enhances our core values and unilaterally helps our clients reach their ultimate goal: attain high margins of sales success, brand recognition, and customer loyalty.
**Responsibilities of our Customer Service Representative**:
- Establish the initial relationship with new customers to properly position products to each individual based on their wants and need
- Educate customers on the rollout of these products and the new technology that supports them
- Assist in the sales process with any qualifying customer, provide all necessary details regarding new account information, product promotional pricing, and delivery of services
- Overturn any objections, handle all inquiries, and resolve issues swiftly with any customer, and expedite to the necessary department if required
- Drive customer engagement from initial contact through the point of sale to delivery of products
- Communicate effectively within the Customer Service team as well as with Upper Management, Sales, and Compliance teams to ensure efficiency and success
- Track and accurately report customer account information, territory research, and areas of improvement to upper-level management daily to ensure the success of this product rollout
**Recommended traits of an entry-level Customer Service Representative**:
- A high school diploma and/or GED equivalent is required
- 1 year of experience in an entry-level or introductory position within the field of customer service and/or sales is preferred
- Discipline to manage time effectively and efficiently with clients and customers to complete all daily tasks accurately
- A student mentality to learn on the job from the entry-level and the drive to continue the development of oneself and the company
- Tenacious and dedicated to reinforcing the core values of unbelievable and professional customer service
- An empathetic and compassionate disposition displayed while working with customers
Pay: $800.00-$1,200.00 per week
**Benefits**:
- Company events
- Employee assistance program
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
-
Automotive Customer Service Representative
1 month ago
Edmonton, Canada Speedy Auto Service, Enata Enterprises Inc. Full time**Company Description** Speedy Auto Service originated in Ontario, Canada in 1956 and has since grown into one of the most iconic automotive brands in Canada. In 1993, it evolved into Speedy Auto Service and joined the Fix Network global aftermarket family in 2016. Today, Speedy Auto Service operates over 65 family-owned locations across Canada, offering...
-
Customer Service Representative
2 weeks ago
Edmonton, Alberta, Canada Homes Alive Pets Full timeWhy Homes Alive Pets?This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.You'll immediately notice a refreshing shopping...
-
Brand Services Administrator
2 weeks ago
Edmonton, AB TB V, Canada CUSTOMER SERVICE ADMINISTRATOR Full timeAbout UsVanguard Cleaning Systems of Western Canada is a leading franchisor of commercial cleaning services, supporting customers and franchise owners across multiple provinces. As our organization continues to grow, we are looking for individuals who want to grow with us—people who take pride in their work, thrive in a fast-paced environment, and want to...
-
Customer Service Representative
2 weeks ago
Edmonton, Canada Rentokil North America Full timeOverview: **Customer Service Representative** Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! **Who are we?** *** Rentokil Canada Corporation is proud to be a member of the Rentokil family of...
-
Customer Service Representative
2 weeks ago
Edmonton, Canada Business Management Firm Full timeWe partner with small to medium-size brands and transform their communication and outreach methods with desirable target markets to increase their visibility, market share and revenue. Our dynamic and success-driven team is actively looking to onboard a Customer Service Representative to act as a trusted advisor on behalf of our clientele, ensuring ultimate...
-
Customer Service Representative
4 days ago
Edmonton, Canada Stogryn Premier Wellness Resources Full timeCustomer Service Representative For over 50 years, Stogryn Premier Wellness Resources has been helping salon and spa partners grow their business with premier products and equipment that reflect their clients’ needs and values. Reporting to the Customer Service Manager, the Customer Service Representative is responsible for the professional and timely...
-
Customer Service Representative
1 week ago
Edmonton, Canada Edmonton Shell AeroCentre Full timeThe Shell AeroCentre is looking for 1 full-time Customer Service Representative for rotational shift work. With the potential to work evenings, weekends, and very early mornings. 38-42 hours per week. The Customer Service Representative (CSR) is responsible for providing exceptional service to our customers while providing operational support to colleagues....
-
Customer Service Representative
4 days ago
Edmonton, Canada Affinity 1:1 Full time**Customer Service Representative | Monday to Friday, 12PM-8PM** Are you outgoing, positive, and passionate about making a real difference? Join our team of customer service reps working on the front lines of change. We represent one of the world’s leading charities focused on ending child hunger — and we need confident communicators to help us grow our...
-
Customer Service Representative
2 weeks ago
Edmonton, Canada U-Haul Full timeLocation:12804 50th St, Edmonton, Alberta T5A4H3 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and...
-
Customer Service Representative
1 month ago
Edmonton, Canada Chappelle Gardens Residents Association Full time**Description**: The Customer Service Representative will be responsible for the daily administrative and customer service requirements in the main office for the Chappelle Gardens Residents Association (CGRA). This position reports to the General Manager of Chappelle Gardens Residents Association. **Duties**: Without limiting the generality of the...
