Service Administrator

1 week ago

Regina, Canada Black & McDonald Limited Full time

**Build Your Career at Black & McDonald**

Black & McDonald is an integrated, multi‑trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With over 100 years of diverse market experience, we are a forward‑thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.

**About this Career Opportunity**

Reporting to the Service Division Manager, the primary responsibility of the Service Administrator is to assist in maintaining a productive and efficient Service operation within Regina and surrounding area. This will be accomplished through performance of administrative duties including managing the work order process, taking calls from clients, and ensuring that standard company procedures and specific instructions are followed. The Administrator will handle duties which would include dispatching technicians, posting of labour hours (time entry), equipment/materials and purchase orders to work orders, commenting and closing work orders, changing of work order statuses, maintaining asset data, managing work order back log, and WO preparation for invoicing.

**Duties and responsibilities include but are not limited to**:

- Work with Service Supervisor to ensure Preventative Maintenance (PM) Work Orders (WOs) are complete and are not outstanding for more than 30 days.
- Review PM hours (actual vs estimated) and notify Service Supervisor and Division Manager of discrepancies
- Customer Service duties; investigate and resolve customer inquiries/concerns and respond in a timely manner, obtain approval from all main contract contacts to complete an annual Customer Survey in order to maintain or increase service quality, and compile reports related to customer reviews
- Dispatch duties; taking service calls from customers, creating WOs/POs for technicians, ensuring work schedule is current, and consistent follow up on aging WOs with technicians
- HR related duties; updating employee database, accurate time entry and ensuring technician safety tickets are current
- Accurate and timely documentation and filing; submitting permits for plumbing, electrical and gas, creating WOs for project managers as requested, ensure Service Reports are received for PM hours worked on PM Work Orders, and maintain an organized system of filing for both hardcopy and electronic records

**Competency Requirements**
- Change Orientation
- Communicates Effectively
- Continuous Learning
- Customer Focus
- Holds Self and Others Accountable
- Problem Solving and Innovation
- Teamwork and Collaboration
- Values and Respects Others

**Education & Skill Requirements**
- Minimum 5 years relevant experience or a diploma in administration required
- Computer skills including ERP/accounting experience and Microsoft Office Suite
- Ability to communicate clearly and effectively and relate to technicians, customers and co-worker needs
- Geographical knowledge of service area or map reading skills
- Knowledge of industry is recommended, but not required
- Previous use and knowledge of JD Edwards will be considered an asset

  • Administrative Assistant

    5 days ago

    Regina, Canada Regina Police Service Full time

    **Key Responsibilities** **Under the direction of the Officer in Charge, provides administrative support to Support Services personnel and liaison duties for the department.** (1) Prepares and processes a variety of material and information for the Support Services division. (2) Creates and maintains time schedules for officers on CARM. (3) Answers or...

  • Administrative Assistant

    4 days ago

    Regina, Canada Regina Police Service Full time

    **Key Responsibilities** Under the direction of the Victim Services Coordinator, assigns and monitors client files. 1. Prepares and processes a variety of material and information for the Victim Services Unit (VSU). 2. Updates and maintains applicable databases and spreadsheets for the VSU, recognizing wherever possible, information that should be stored...

  • Service Administrator

    1 week ago

    Regina, Canada Black & McDonald Limited Full time

    **Build Your Career At Black & McDonald**: Black & McDonald is an integrated, multi‑trade service provider that safely delivers high-quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With 100+ years of...

  • Service Consultant

    1 week ago

    Regina, Canada Auto Electric Service Full time

    For over 80 years, Auto Electric Service Ltd. has been a trusted Saskatchewan leader in automotive, industrial, and fleet solutions. Our reputation is built on honest advice, quality workmanship, and exceptional customer experiences. Our Service Consultants are central to this commitment—serving as the key connection between customers, technicians, and...

  • Administrative Services Manager

    1 week ago

    Regina, Canada Wendy's restaurant Full time

    Founded in 1969, Wendy's restaurant is the world’s third largest fast food chain group with 6,711 locations across the world. We are committed to using fresh ingredients to make plentiful and delicious food. We will do our best to make customers feel at home. Our team is warm, harmonious and positive. Now, we are looking for individuals to join our team in...

  • Integrated IT Services Administrator

    6 days ago

    Regina, Canada SaskEnergy Full time

    Integrated IT Services Administrator page is loaded## Integrated IT Services Administratorlocations: Regina, SKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R00003785SaskEnergy is seeking a qualified and motivated individual to join our team. The Integrated IT Services Administrator provides technical leadership, oversees, and...

  • Supervisor, Administrative Services

    1 week ago

    Regina, Canada Farm Credit Canada Full time

    Closing Date (MM/DD/YYYY): 07/25/2025 Worker Type: Permanent Language(s) Required: English Term Duration (in months): Salary Range (plus eligible to receive a performance based incentive, applicable to position): $81,005 - $109,595 Skilled relationship-builder with a passion for operational excellence needed. We’re seeking a dynamic leader to...

  • Service Administrator: Auto Service

    1 week ago

    Regina, Canada Capital Automotive Group Full time

    A leading automotive service provider in Canada is seeking a Service Administrator to enhance customer satisfaction and streamline service department operations. The role involves greeting customers, managing service inquiries, handling financial transactions, and ensuring efficient workflows. Applicants should have 1-2 years of administrative experience and...

  • Administrative Services Manager

    4 days ago

    Regina, Canada Wendy's restaurant Full time

    Founded in 1969, Wendy's restaurant is the world’s third largest fast food chain group with 6,711 locations across the world. We are committed to using fresh ingredients to make plentiful and delicious food. We will do our best to make customers feel at home. Our team is warm, harmonious and positive. Now, we are looking for individuals to join our team in...

  • Service Desk Administrator

    5 days ago

    Regina, Canada SGI CANADA Full time

    Work should be so much more than just a job you do to earn a paycheque. And at SGI it is! We offer the essentials - a competitive salary, great pension, and excellent employer-paid family benefits. But we also provide opportunities. The opportunity to do work that makes a difference in your community. The opportunity to expand your professional skills and...