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Administrative Support I

2 weeks ago

London, Canada Western University Full time

**About Western**:
**About Us**:
The Department of Ophthalmology specializes in training clinical and surgical learners in the discipline of Ophthalmology which includes several subspecialties such as Glaucoma, Retina, Cornea, Pediatrics, Neuro Ophthalmology, and Oculoplastics. This is done through a highly adaptable program that includes tailor-made curriculum and educational programs for learners.

**Responsibilities**:

- The Administrative Support I will provide administrative support for one or multiple individuals, and provide excellent customer service in all of their interactions. The incumbent will provide front-line support via telephone, in-person, and electronically to faculty, staff, students and other stakeholders, making referrals and scheduling meetings with their supervisor(s) as appropriate. The incumbent will assist with resolving general inquiries, maintaining files, organizing schedules and coordinating meetings. The incumbent will perform word processing in adherence with standard procedures, order and maintain supplies, and perform other general office functions as required by their supervisor.

**Qualifications**:
**Education**:

- Community College Diploma in an administrative field

**Experience**:

- 1-2 years' experience providing administrative support and customer service in an office environment

Skills, Abilities & Expertise:

- Ability to work independently and effectively as a member of the team to achieve department goals
- Strong verbal and written communication skills with careful attention to detail
- Ability to work in a manner that is compliant with confidentiality requirements
- Keyboarding skills with the ability to process information with high levels of accuracy
- Demonstrated ability to follow through on work assignments
- Knowledge of general office procedures
- Ability to maintain a positive, outgoing attitude with a genuine customer service orientation
- Detail-oriented with an ability to function and process information with high levels of accuracy
- Ability to multi-task and maintain an organized and effective personal work environment
- Computer skills with the ability to learn and use software programs
- Basic computer skills in Microsoft Office Suite
- Ability to create a positive impression while interacting with others and responding to inquiries, by telephone, in person or electronically
- Ability to prioritize and organize a fluctuating work load

**Background Checks**:
While transcripts are not required for the interview, they are mandatory prior to any offer of employment.

**Western Values Diversity**:
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.