Clinic Operations Manager

13 hours ago

St Catharines, Canada Innovative Occupational Therapy Services Full time

Innovative Occupational Therapy Services is an established Canada-wide firm servicing various populations. Our highly skilled team of occupational therapists provides both direct and virtual assessment and intervention services. We pride ourselves on providing client-centered, timely, and cost-effective assessment and treatment services with excellent outcomes in the areas of maintaining or improving health, promoting independence, and reducing the risk of health deterioration.

**Reasons to Join Innovative Occupational Therapy Services**
- Competitive Pay
- Extended Health Benefits
- Vacation Pay
- Room for advancement as we grow
- Occupational Therapist owned and operated

Job Overview:
We are seeking a highly organized and experienced Clinic Manager to oversee the daily operations of our medical clinic. The Clinic Manager will be responsible for managing staff, ensuring efficient patient flow, and maintaining a high standard of patient care. This is a full-time position with competitive compensation.

**Duties**:

- Manage and supervise clinic staff, including hiring, training, and scheduling
- Oversee the day-to-day operations of the clinic, ensuring smooth workflow and efficient patient care
- Develop and implement policies and procedures to maintain compliance with regulatory standards
- Monitor and evaluate clinic performance, implementing improvements as needed
- Coordinate with healthcare providers to ensure optimal patient care
- Manage patient scheduling, ensuring timely appointments and mínimal wait times
- Maintain accurate records of patient information, medical history, and treatments
- Handle patient inquiries, complaints, and concerns in a professional manner
- Collaborate with billing department to ensure accurate coding and billing practices
- Stay updated on industry trends and best practices in clinic management

Qualifications:

- Bachelor's degree in healthcare administration or related field (preferred)
- Proven experience in clinic management or healthcare administration
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent organizational and multitasking abilities
- Knowledge of healthcare regulations and compliance standards
- Proficient in using electronic medical record (EMR) systems
- Exceptional communication skills, both verbal and written
- Ability to handle confidential information with discretion

We offer competitive compensation based on experience.

Note: All positions must be paid including internship positions.

**Job Types**: Full-time, Permanent

**Salary**: From $75,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

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