Itinerant Settlement Worker

**Itinerant Settlement Worker**

TNO - The Neighbourhood Organization (TNO) is a well-established community-based social and health service agency providing a wide range of programs and services supporting low-income and newcomer communities across Ontario and sometimes across different provinces through online services and referrals. We are seeking **five Itinerant** **Settlement Workers** to join our team in **full-time contract role** until **March 31, 2025**, with possibility of extension.

**DUTIES & RESPONSIBILITIES**
- Conduct comprehensive intake and assessment processes to identify the settlement needs of newcomers, including immediate, short-term, medium-term, and long-term goals.
- Develop personalized service plans based on the assessment and client needs, ensuring alignment with organizational policies and procedures.
- Provide newcomers with generic and fundamental settlement-related orientation and make appropriate referrals to essential services.
- Distribute newcomer information guides to itinerant newcomer clients, ensuring accessibility to relevant resources.
- Ensure clients' physical safety and emotional well-being under CMAS and TNO's Health and Safety Policies.
- Plan, organize, and facilitate group workshops and orientation sessions to support clients' settlement and integration journeys.
- Conduct at least two monthly workshops and information sessions, collaborating with other teams and programs within the agency.
- Ensure that volunteers' and placements learning goals and professional experience needs are met through meaningful engagement and support.
- Input data into appropriate databases as specified by the agency, maintain program records and submit required reports, maintaining accuracy and confidentiality.
- Develop monthly work plans and activities, ensuring the confidentiality and security of all records/files.
- Maintain required program records and submit weekly and monthly reports per organizational requirements.
- Develop monthly work plans and activities, ensuring alignment with program objectives and priorities.
- Coordinate activities with other TNO departments and services, fostering collaboration.
- Actively participate in program community development activities, including advocacy, outreach, community engagement and empowerment initiatives.

**Screening** - As a condition of employment, the successful applicant must complete a Vulnerable Sector Screening.

**Travel Requirements**: Access to a vehicle is an asset as travel is required between locations.

**Schedule**:
Full-Time hours: 35 hours per week, and flexible between 8:30 AM to 8:00 PM. Evening and weekend work may be required as decided by program needs.

**Work Location**:Multiple locations (Schools, libraries or community centers).

**Job Type**:Full-Time Contract until March 31, 2025

**Number of Positions**:5

**Languages Required**:
1 x Pashto

1 x Persian

1 x Bengali

1 x Tamil

1 x Spanish

**Benefits**:

- Professional Development Support
- Employee Assistance Program (EAP)
- Social activities organized by the organization
- TNO is committed to employment equity initiatives. We encourage residents of Thorncliffe Park, Flemingdon Park, and surrounding communities, and people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities, and other equity-seeking groups to apply. TNO is an equal opportunity employer. Accommodation will be provided in accordance with the Ontario Human Rights Code. Please let us know if you require accommodation at any stage of the recruitment process._ _We thank all applicants for their interest, but only those selected for further consideration will be contacted._

**Job Types**: Full-time, Fixed term contract

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off

Application question(s):

- Are you currently employed with, or volunteering at TNO? (Please answer with: Yes - Employed, Yes - Volunteer, No)

**Experience**:

- Social Service: 1 year (preferred)

**Language**:

- Spanish or Tamil or Persian or Pashto or Spanish (preferred)

Work Location: In person