Front Desk Assistant
5 days ago
**About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference. **About Us**: For more than 7,350 Western students, Housing and Ancillary Services is committed to providing a first-class residence experience and high-quality townhouse and apartment accommodation for upper-year students, graduate students, families, and guests while supporting the academic mission of the University and ensuring profitability and cost effectiveness. We strive to provide thriving communities which engage our diverse student population. In the summer, Western converts residence spaces to host summer students, conference groups and community members for educational purposes, tournaments and meetings. **Responsibilities**: **Responsibilities**: ***_This role is for the summer months only (May - early September). _** **_Requires in-person training May 3-4._** The Front Desk Assistant position will provide support to Western’s Summer Accommodation operation currently located at Ontario Hall. The incumbent will be responsible for administrative duties including but not limited to: generating accurate housekeeping and vacancy reports, responding to a large number of inquiries, processing and updating reservations, checking in/out guests and processing payments and balancing a cashier audit daily. The incumbent will maintain a friendly and professional demeanor while dealing with customer complaints, challenging customers and ensuring the best possible customer service experience for all guests. **Education**: - 2 year College Diploma, preferably in Office Administration **Experience**: - 3 years customer service experience - Previous experience as a Residence Clerk is preferred **Knowledge, Skills & Abilities**: - Excellent verbal and written communication skills and confidence dealing with residents, guests, parents, etc. - Proven ability and natural inclination to interact with people in a professional, respectful and diplomatic manner. - Strong customer service skills to handle enquiries and resolve issues in a timely manner - Possesses a reputation of resourcefulness with a strong sense of accountability and initiative - Ability to work well under pressure and use good judgment in assessing difficult situations. - Ability to handle multiple conflicting priorities in a fast-paced environment with frequent interruptions. - As the Front Desk Assistant works in a location that is staffed 24/7, the ability to consistently work the assigned shifts is paramount.This includes the ability to share weekends and night shifts. - Requires ability to troubleshoot and balance a cashier audit daily - Intermediate level skill set with Windows and Microsoft Office (Word, Excel, Outlook). - Experience with card access systems is preferred - Hotel experience is an asset **Why Western?**: Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English. **Western Values Diversity**: **Please Note**: We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
-
Front Desk Assistant
5 days ago
London, Canada Western University Full time**About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...
-
Administrative Assistant
3 days ago
London, Canada Western University Full time**Classification & Regular Hours**: Hours per Week: 37.5 Salary Grade: Level L **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...
-
Front Desk Administrative Assistant
1 week ago
London, Canada BlueStone Properties Inc Full timeIs variety in your workday your spice of life? Do you like working in a team environment? If so, come join the BlueStone family! BlueStone Properties Inc. has been an award-winning industry leader in property management, construction, and development for three generations. We are currently seeking a full-time detail-oriented **Front Desk Administrative...
-
Front Desk
2 weeks ago
London, Canada Nurturing Behaviours Inc. Full time**Company Overview** Nurturing Behaviours Inc. is dedicated to empowering children and families through exceptional therapy services tailored to individual strengths and needs. Our mission is to foster growth and development for children of all abilities, ensuring they reach their fullest potential. NBI is proud to present our brand new Sensory Zone: an...
-
Front Desk Receptionist
2 weeks ago
London, Canada Infinite Medical Spa Full timeLooking for an experienced front desk receptionist to join our team. This position will be part time and may lead to full time in the Fall. Experience with med spa duties and basic computer knowledge (apple) a plus. We are looking for someone who is energetic, outgoing, professional, and a team player. Serious enquirers only. **Job Types**: Full-time, Fixed...
-
Administrative Assistant Ii
1 week ago
London, Canada Western University Full time**Classification & Regular Hours**: Hours per Week: 37.5 Salary Grade: Level L **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...
-
Front Desk Manager
5 days ago
London, Canada Hannah Beauty Studio INC Full timeJob Title: Front Desk Manager Job Summary: Key Responsibilities: - Client Service and Experience: - Greet and welcome clients, creating a friendly and professional environment. - Schedule and confirm client appointments, ensuring efficient booking and availability. - Handle client feedback and complaints with grace and professionalism, ensuring all issues...
-
Front Desk Agent
20 hours ago
London, Canada Ramada London Full time**Job Summary** Ramada London Hotel is seeking Front Desk Agents who can provide superior service to hotel guests throughout all aspects of the guest experience. Front Desk Agents will be the first point of contact to our clientele and will assist guests with making reservations, welcoming guests to the hotel and ensuring a smooth and friendly check-in...
-
Front Desk Receptionist
2 weeks ago
London, Canada DEARNESS FAMILY DENTISTRY Full time**Overview** **Duties** - Greet and assist clients and visitors in a friendly and professional manner. - Manage incoming phone calls, ensuring proper phone etiquette while directing calls to appropriate personnel. - Perform clerical duties including data entry, filing, and maintaining office supplies. - Schedule appointments and manage calendars for staff...
-
Front Desk Admin
1 week ago
London, Canada Canada physio London Full time**Overview** **Duties** - Greet and assist clients and visitors in a friendly and professional manner. - Manage multi-line phone systems, directing calls appropriately while maintaining excellent phone etiquette. - Perform data entry tasks accurately, ensuring all client information is up-to-date in our systems. - Handle clerical duties including filing,...
