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Medical Secretary

2 weeks ago

Thunder Bay, Canada The Port Arthur Health Centre Full time

The Medical Secretary is responsible for promptly answering all phone calls and managing doctors' schedules. Additionally, they oversee the secretary desk and respond to inquiries from patients, staff, physicians, and the public.

**The Medical Secretary is responsible for**:

- Booking appointments for physicians as per the physician's schedule of availability
- Booking appointments from referrals from other clinics, hospitals and physicians out of clinic
- Entering appointment data into our EMR program
- Canceling, confirming and re-booking patients as needed
- Recording and relaying telephone messages for physicians
- Explaining physician instructions to patients including pre-op, medical tests, procedures, etc.
- Screening physician's calls
- Compiling and sending patient records
- Other duties as required

**Required Skills**:

- Punctuality
- Confidentiality
- Excellent communication skills
- Ability to provide courteous and welcoming environment
- Ability to work in a fast-paced environment
- Ability to multitask
- Ability to follow and comply with instructions
- Ability to work independently and in a team-based environment
- Ability to learn scanning and faxing
- Computer skills to input patient data.

Tact, discretion, and professionalism are required to communicate effectively to physicians, patients, and staff.

**Job Types**: Part-time, Permanent

Pay: From $19.29 per hour

Expected hours: 30 per week

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Medical office experience: 1 year (required)
- EMR systems: 1 year (required)

Work Location: In person