Medical Secretary

3 days ago

Thunder Bay ON PA W, Canada Hand and Upper Limb Clinic Full time

We are currently seeking 1 full time secretary position(18 month contract with a possibility to extend) to join this fast-paced work environment. Must be able to manage multiple tasks and be efficient with customer service and booking clients.

The Hand and Upper Limb Clinic is a regional out-patient rehabilitation clinic with staff including Physiotherapists, Occupational Therapists, Certified Hand Therapist, and Rehabilitation Aides. This clinic has provided out-patient, private therapy services to our community for over 25 years.

We offer a competitive salary and extended health benefits.

Qualifications/Duties

  • Check-in patients, answer phones, book appointments, take payments, file charts, update patient information
  • Speak with insurance companies and WSIB in a calm and courteous manner on a daily basis
  • Chart preparation, intake forms, billing information, proper triage for patients, doctor referrals
  • Work experience as a receptionist/secretary in a health care setting would be an asset
  • Demonstrated ability to work both independently and within a team environment, prioritizing and organizing work
  • Ensure a courteous and professional demeanor with patients
  • Other duties as assigned

Experience and Education

  • High School Diploma Required - College Preferred
  • Medical Terminology
  • Microsoft Proficiency (especially Excel, Word, and PowerPoint) is an asset
  • Medical Office Assistant Course (an asset)
  • Minimum 2-5 years' experience in customer service and medical field

Send Cover Letter and Resume with Attention: Matthew Eaton

Email or Drop off in person to

Hand and Upper Limb Clinic @ Villa Street. Deadline January 5th, 2026

Applications from all qualified individuals are welcome. We thank you for your interest; however, only candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: No more than 36 per week

Benefits:

  • Extended health care

Work Location: In person

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