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Medical Receptionist

2 weeks ago

Vancouver, Canada VIVET Health Corp Full time

**About VIVET HEALTH Corp.**

VIVET HEALTH Corp. is a leading healthcare organization in Canada dedicated to providing high-quality health services. Our mission is to deliver professional and friendly patient care, creating a comfortable and supportive environment. We are committed to continuous improvement and excellence to meet the evolving needs of our patients.

**Responsibilities**:

- **Patient Reception and Registration**: Greet and register patients, accurately entering their information into the patient management system.
- **Telephone Management**: Answer incoming calls, respond to inquiries, and direct patients to the appropriate healthcare professionals.
- **Scheduling**: Manage and coordinate appointment schedules for healthcare providers and patients.
- **Customer Service**: Maintain a high level of customer service by ensuring professional and friendly interactions with all patients.
- **Administrative Support**: Handle office documentation, manage correspondence, and perform general administrative tasks.
- **Problem Resolution**: Address and resolve patient concerns efficiently and courteously.
- **Maintaining Reception Area**: Ensure the reception area is clean, organized, and welcoming.

**Qualifications**:

- **Education**: High school diploma required; additional education in administration or the medical field is a plus.
- **Experience**: Previous experience in a receptionist role, preferably within a medical or healthcare setting.
- **Skills**:

- Excellent communication and interpersonal skills.
- Proficiency with patient management software (e.g., EMR systems).
- Strong attention to detail and ability to multitask effectively.
- Fluency in English; proficiency in French is an advantage.
- Ability to remain calm and professional in a fast-paced environment.
- Professional appearance and a friendly demeanor.

**What We Offer**:

- **Competitive Salary**: Attractive compensation package.
- **Benefits**: Comprehensive health insurance and other social benefits.
- **Career Growth**: Opportunities for professional development and advancement.
- **Work Environment**: A friendly and supportive workplace culture.
- **Training**: Comprehensive training and ongoing support.
- **Flexible Schedule**: Flexible working hours to accommodate your lifestyle.

**How to Apply**:
**Job Type**: Permanent

Pay: From $23.50 per hour

**Benefits**:

- Dental care
- Extended health care

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person