Personal Lines Account Manager

2 weeks ago

Lethbridge, Canada Armour Insurance Group Ltd Full time

Are you an insurance expert? Relationship builder? A natural salesperson? Problem solver? If so, we want to talk to you. Armour Insurance Group is a growing, privately owned, Alberta insurance brokerage. We are seeking superstars who want to be part of our growth.

We are currently seeking a Personal Lines Account Manager to join our team. This is an in-office position for our Lethbridge office.

The **Personal Lines Account Manager** is accountable for servicing and growing a book of business by doing the following:

- Providing strong customer service to our clients; offer resolutions and insightful tips to provide the best solutions; service existing clients with renewals, changes, and inquiries
- Answer quote requests, cross sell, and ask for referrals to secure new business
- Maintaining our standards and internal protocols for client service and file documentation
- Excel in a team environment; assist clients outside of their book when other Personal Lines Account Managers are unavailable

**Requirements**:

- Be a fit with our Core Values: Humble, Effective Adaptable, Respectful & Transparent
- Level 1 Insurance License is mandatory; Level 2 Insurance License is preferred
- Be a superstar in the field of insurance; previous experience managing a personal lines book of business is required
- A natural salesperson, with a drive to grow your book
- Strong customer service skills
- Demonstrate exceptional verbal and written communication skills
- Strong attention to detail and process
- Working knowledge of Epic, Applied Rating Services, and insurance company portals
- Proficiency with Microsoft Office: Outlook, Excel, Word
- Able to multi-task and work in a fast-paced environment

**Benefits of a career at Armour include**:

- Great culture where you love your job
- A transparent workplace - you know the goals, where we stand, and how you contribute
- Comprehensive financial rewards that recognize your success
- Employer's RRSP contribution matching plan and a comprehensive benefits program
- Generous personal and annual vacation days
- A workplace where your ideas and thoughts are valued
- Fun staff outings
- Employer support of educational goals, such as CAIB designation, Level 2 licensing, etc.
- Healthy workplace: fitness subscription reimbursements, monthly fitness challenge and more

**How to Apply**:
**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- personal lines insurance work: 1 year (preferred)

Licence/Certification:

- Alberta General Insurance License (required)

Work Location: One location

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