Front Desk/spa Attendant for Urban Nordic Spa

2 days ago

Ottawa, Canada Uppliva Nordic Spa Full time

Massage Therapy services, Holistic Facials, and Wildcrafted Spa Treatments are offered to enhance the spa experience. We are committed to exceeding the expectations of our spa guests while also creating community & environmental benefits.

We are looking for an enthusiastic Front Desk/Spa Attendant to join our Wellness Team They possess a warm and friendly personality with a passion for health and wellness. They must also be client-focused, attentive & adaptable and have excellent communication skills.

Available 30-35 hours/week

**Responsibilities**:

- Welcome guests into the spa, check clients in and out and ensure that they feel comfortable for the duration of their visit
- Communicate to Nordic Circuit guests the relevant information that will allow them to have a safe and enjoyable experience. Listen to the needs of spa guests and respond to their requests
- Collect payment for spa services, products and treatment bar sales
- Communicate to Nordic Circuit guests spa etiquette and health & safety information for an enjoyable spa experience.
- Listen to the needs of spa guests and respond to their requests
- Prepare and serve guests spa treatments and beverages from Uppliva’s Spa Treatment Bar
- Help the spa run smoothly throughout the day by helping with laundry and maintaining the cleanliness of the spa
- Offer spa products, treatment, aromatherapy and spa service recommendations to spa guests
- Have thorough knowledge of Uppliva’s wildcrafted spa products, spa services and seasonal promotions

**Skills & Requirements**:

- Excellent customer service and communication skills
- A calm, friendly and warm demeanour
- Ability to multitask, well-organized, and adaptable to a fast-paced environment
- Positive team player
- Previous front desk, hospitality or customer service experience required
- Excellent computer skills
- Passion for health & wellness
- Available Tuesdays to Saturday each week, during the day

**We offer**:

- Complimentary use of our Nordic Circuit
- Friends & family discount
- Discount at SoulSpeak Yoga & The Rig Boxing Gym
- Discount on Uppliva spa products and other wellness products
- An inclusive, relaxing and friendly work environment
- Uppliva Nordic Spa is an equal opportunity employer. Applications from all qualified individuals, regardless of gender, age, race, ethnicity, disability or otherwise are encouraged. Uppliva is committed to providing full accommodation for persons with disabilities during the recruitment process; please let us know._

**Job Types**: Full-time, Permanent

Pay: $16.55-$22.00 per hour

Expected hours: 30 - 35 per week

**Benefits**:

- Store discount

Shift:

- Day shift

Work days:

- Every Weekend
- Monday to Friday

Application question(s):

- Why are you a good fit for Uppliva Nordic Spa?

**Experience**:

- Customer service/hospitality: 1 year (preferred)

Work Location: In person

Application deadline: 2024-09-18
Expected start date: 2024-09-25

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