Part-time Bilingual Receptionist/administrative Assistant

2 weeks ago

Ottawa, Canada Somerset Health and Wellness Centre Full time

We are a well-established naturopathic and holistic wellness clinic in Ottawa. We are looking for a highly personable and talented bilingual person who can be the front face of our amazing clinic.

In this role you will be expected to wear many different hats We are a small business and are constantly responding to the diverse needs of the clinic as they arise. One minute the printer may need some tending to, the next moment a patient may have a question, and the next moment the internet is down. Can you troubleshoot many things at once gracefully and with joy? Do you love solving problems, being innovative, being helpful, and being the best part of someone's day? Then the Somerset family is where you will find a job you love

**Job Experience**:

- Top notch computer skills, able to learn new software quickly (we use JaneApp, MS Office, Google Calendar, Google drive)
- Excellent communicator and able to multi-task
- Minimum Education Required: High School

**Reception Duties include**:

- Greet patients and visitors; be courteous, polite, and helpful to the patients at all times
- Schedule and confirm appointments for patients
- Explain services offered by the clinic to potential new patients
- Collect payment for services and natural health products
- Maintain forms and office supplies required for front desk activities
- Secure the building at the close of each working day
- Assure the readiness of the reception area for each working day; open the clinic at the designated time and have all front desk activities fully operational at the start of business hours
- Receive orders, refill prescriptions and manage clinic dispensary
- Participate in staff and educational meetings
- Clerical duties such as filing, distributing mail, data entry
- Assist the doctors with product research and preparation of marketing materials
- Communicate with other health clinics in requesting and sharing medical records
- Help maintain a peaceful healing environment where patients feel welcome

**Skills and qualifications required**:

- Warm outgoing personality
- Ability to interact effectively and in a supportive manner with persons of all backgrounds
- Discretion and trustworthiness: you will often be party of confidential information
- Excellent telephone skills and etiquette
- Ability to work well under pressure and multi-task
- Ability to work in a team environment
- Ability to make decisions and think critically
- Excellent memory and attention to detail
- Ability to perform repetitive tasks
- Personal or professional experience with naturopathic medicine would be considered an asset
- CPR Certification
- **Bilingual - strongly preferred**

Schedule:
We are looking for a part-time employee who can cover the following shifts:

- **Thursdays 8:00 am to 2:00 pm**:

- **Fridays 8:00 am to 2:00 pm**:

- **Saturdays 9:00 am to 3:00 pm**

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: No less than 18 per week

Application question(s):

- In 3-4 sentences, please tell us a little about yourself and why you're interested in the Part-Time Receptionist position at Somerset Health Wellness Centre.

Work Location: In person

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