Sales Coordinator

3 days ago

Quebec City, Canada Hôtel Travelodge Québec Full time

Located at the gates of Quebec City, the Hotel Travelodge Quebec by Wyndham offers 230 rooms and suites, as well as 12 conference and banquet rooms including a 4,500 square foot ballroom. Whether for leisure or business stays, the Travelodge Québec stands out for its full range of services: large free covered parking, events that can accommodate up to 450 people, indoor swimming pool, Bistro Bar and more. Our ideal location allows quick and easy access to the region's road network and the hotel is within walking distance of the region's most famous attractions and the best shops and restaurants in the area.

A dynamic team waiting for you Be part of a friendly and supportive work environment. If you like challenges and customer contact, we want to meet you

Are you passionate about the world of events, are you a social person with good interpersonal skills? We are looking for someone like you to fill the position of Sales Coordinator. You will actively participate in the organization of events at the hotel in relation to the client and the various departments. In addition, you will need to take incoming requests and make solicitation calls on past customers.

Reporting to the Director of Sales and Marketing, your position will consist of performing the following tasks:

- Promote and sell the products and services of the hotel to our current customers and by soliciting former customers.
- Organize site visits with regular customers and before the event
- Opportunity to represent the hotel, the Wyndham chain and the Tidan group at trade shows, events, etc.
- Coordinate, plan and organize events and blocks of rooms sold in all markets by anticipating customer needs
- Be a point of contact for the customer before and after his event
- Achieve and exceed additional sales objectives in line with our action plan
- Organize and be in charge of coordination meetings with the various departments involved
- Prepare proposals, contracts, function sheets and room plans
- Maintain client files
- Support the sales department in the management of upcoming groups and events
- Make displays for events using a professional tool
- All other related tasks

TRAINING:

- DEC. (College diploma in tourism or hospitality) - Asset

KNOWLEDGE, SKILLS, SKILLS:

- You are motivated and have a taste for challenges.
- You know how to manage your priorities and you are organized and rigorous.
- You have a keen interest in sales and customer management.
- You have a professional attitude and enjoy developing relationships with different clients
- You know the office suite, Outlook
- You are comfortable with management software, ideally with Opera PMS
- Excellent command of the French and English language
- Have a good knowledge of hotel services
- You know how to manage the unexpected and find solutions to satisfy the customer.

What the establishment offers you:

- Benefits and reduced rates for travel at Wyndham and Tidan Group hotels
- Free and covered parking
- Free access to the gym
- Meals provided on shifts
- Health and dental insurance
- Cleaner
- 6 days of sick leave

Years of experience required:

- 1 to 2 year(s) and more in sales and/or in event coordination and/or in a tourism business would be a plus.

This is a non-union position.

Work schedule Monday to Friday for the most part, but make yourself available as needed on evenings and weekends depending on the activity at the hotel.

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