Supervisor - Inside Sales

**Why You’ll Love EECOL**

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture

**What’s in it for You**
- Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work
- Enjoy regular salary reviews and incentive opportunities.
- EECOL is not just a job, but a company where you can learn, develop, and build your career All training provided. We promote within; excellent opportunities to advance along with educational assistance so you can pursue your career goals.
- A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, disability, life insurance, vision care, and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future
- Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and many more.

As the Supervisor - Inside Sales, you will assistbranch management in formulation of sales strategies and executes, plans and budgets to grow accounts, margin, and recruit new customers. You will provide leadership to assigned staff to meet and optimize established levels of business performance objectives, service, productivity, and quality. You will maintainpositive employee morale while servicing customer base in an economical way.

**Responsibilities**:

- Provides immediate supervision of inside sales and counter personnel.
- Coachesand mentors inside and counter staff on order entry, quotations, margin enhancement, problem solving, and communication etiquette.
- Takes leadership and direction from branch management and communicates to employees.
- Assists with team workload distribution.
- Verifies attendance records, provides input on hiring matters, assists with performance appraisals, takes direction on training and development of staff, and assists with disciplinary actions.
- Analyzes trends and provides input on branch action plans to correct issues, improve service, and optimize productivity.
- Serves asliaisonwith suppliers for return authorizations.
- Directs credit management in extension of credit and collection of accountsreceivablele claims and deductions.
- Provides and organizes product training for team and vendors.

**Experience**:

- High School Diploma or equivalent required;
- 5+ years required of inside sales experience.
- Knowledge of business and management principles, including strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
- Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
- Administrative and clerical procedures and systems such as word processing, managing files and records and other office procedures and terminology.
- Strong verbal, written, analytical, persuasion and interpersonal skills.
- Excellent communication and computer skills.
- Time management.
- Demonstrate teamwork, leadership, and flexibility
- 2 years preferred of sales supervision and department site P&L.
- 3 years of electrical experience preferred.
- Ability to travel 0% - 25%

**Are You Ready to Launch Your Career with EECOL?**

Founded in 1919, we have been offering competitive value and superior service for over 100 years with over 60 locations in Western Canada. EECOL is one of Canada's leading electrical products distributors. Our employees stay for the long-term because we offer a rewarding and exciting career, not just a job The majority of our team started in entry-level positions and have enjoyed a variety of career paths taking them to leadership roles throughout the organizations. Don’t miss out on this opportunity; join our team today
- We are an Equal Opportunity Employer. It is our policy to not discriminate against any job applicant or employee based on age, race, religion, color, handicap, sex, physical condition, disability, sexual orientation, gender identity, national origin, or protected veteran status or any other protected status. This policy includes but is not limited to the following: recruitment and employment, promotion, demotion, transfer, compensation, selection for training including apprenticeship, layoff, or termination._