Wholesale Administrative

_Are you someone who loves small business, enjoys variety in your day, and wants a role where you can eventually learn _**every aspect of the operation**_? Eco Lighting & Electrical is looking for a detail-focused, customer-friendly, tech-savvy team member to support our wholesale division._

We’re a growing hybrid **Wholesale distribution / Electrical contractor** that values accuracy, professionalism, and long-term employee development. If you enjoy helping customers, keeping operations organized, and working in a tight-knit team where your contributions matter—you'll fit in well here.

⭐ **About the Role**

The **Wholesale Administrative & Inside Sales Coordinator** supports front-counter customer service, inside sales, online order fulfillment, data entry, and general office administration. This is **not an entry-level role**—we’re looking for someone comfortable working independently, staying productive, and maintaining a very high accuracy standard.

**What You’ll Do**:
**Inside Sales & Customer Service**
- Greet and support walk-in wholesale customers
- Assist with product inquiries, recommend solutions, and prepare quotes or pick tickets
- Learn product lines over time (training provided)
- Support over-the-counter sales and transactions

**Administrative & Operational Support**
- Enter leads, customer data, and orders into CRM with **high accuracy**:

- Maintain product information, pricing, and online listings (Shopify)
- Process online orders and prepare pick/pack/ship documentation
- Support invoicing, packing slips, warranty forms, and general documentation
- Keep office, showroom, and digital files clean and organized

**Wholesale Operations Assistance**
- Work with Senior Administrator on product SKUs, stock checks, and vendor follow-ups
- Track customer requests, follow-ups, and opportunities in CRM
- Support ongoing improvements to processes and documentation

**Who Thrives in This Role**

People who succeed with us typically:

- Enjoy **small-business environments**:

- Like variety and learning different parts of the company
- Take pride in accuracy and staying organized
- Feel comfortable talking to customers
- Are proactive and productive without constant supervision
- Enjoy using technology and learning new systems

**Qualifications**
- 2-5 years administrative, customer service, or inside sales experience
- Experience in **retail leadership** (manager, ASM, supervisor) is a strong asset
- Previous sales experience or interest in developing sales skills
- Strong attention to detail, accuracy, and follow-through
- Strong communication and customer service abilities
- Experience with any of the following is an asset:

- **Shopify**:

- **QuickBooks Online**:

- **CRM systems** (HubSpot, Jobber, etc.)
- Vendor/contractor portals
- Valid driver’s license & reliable vehicle required

**Why Join Eco Lighting & Electrical?**
- You’re **not just a number** — your work directly impacts the business
- Opportunity to learn **purchasing, inventory, inside sales, e-commerce, operations, quoting, and more**:

- Supportive leadership that invests in employee growth
- A stable Monday-Friday schedule
- A company that values professionalism, accuracy, and long-term relationships

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Profit sharing
- Store discount
- Vision care

Application question(s):

- Tell us about your management and administration experience
- Tell us about any sales experience you have

**Experience**:

- Administration: 2 years (required)

**Location**:

- Calgary, AB (required)

Work Location: In person

Application deadline: 2025-12-15
Expected start date: 2025-12-15