Customer Sales Representative

5 days ago

Richmond, Canada West Coast Strategy Associates Full time

At West Coast Strategy Associates, we’re dedicated to delivering innovative sales and customer service solutions that help our clients grow and thrive. As a proud and verified partner of Rogers, we specialize in providing dynamic customer engagement and account management support that drives success for our clients and their customers alike.

We’re looking for a Customer Sales Representative to join our team and support our sales and customer support operations team. This is a full-time, entry-level position designed for individuals who are motivated to succeed, eager to learn, and passionate about helping customers.

As a Customer Sales Representative, you’ll be the first point of contact for customers, assisting with questions, recommending services, and ensuring they have a great experience. You’ll also help manage account details, follow up on service needs, and support team sales goals in a collaborative environment.

**What You’ll Do as a Customer Sales Representative**:

- Connect with customers to answer questions, recommend solutions, and explain service options
- Support account management by updating records, tracking activity, and assisting with plan changes
- Contribute to daily sales goals by helping customers find the right products and services
- Maintain accurate records of customer interactions and service updates
- Collaborate with the team to deliver excellent customer support and meet performance targets
- Represent the brand with professionalism and a positive attitude
- Assist with account enrollments, service upgrades, and resolving basic issues

This position offers the opportunity to gain hands-on experience in sales, customer service, and business development. You’ll learn how to build relationships, manage accounts, and support a growing team while developing valuable career skills.

**What We’re Looking For in a Customer Sales Representative**:

- A high school diploma or GED equivalent is required
- 1-2 years of experience in sales, customer service, operations, or another related field is highly desirable
- Strong communication skills and a customer-first attitude are a must
- Interest in sales, customer support, and business growth
- Dependable, professional, and motivated to achieve goals
- Ability to manage multiple tasks in a fast-paced environment

Pay: $43,000.00-$58,063.05 per year

Additional pay:

- Bonus pay

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person

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