Member Experience

7 days ago

Blue Mountains, Canada Alpine Ski Club Full time

**Member Experience Team Member (Full-Time Seasonal: September - April)**
We’re looking for a **Member Experience Team Member** to join our front-line crew for the upcoming ski season.

What You’ll Do:

- **Welcome members with warmth and professionalism** at the ticket booth, administration office, and other service touchpoints.
- **Deliver exceptional service**—answering questions, resolving issues, and ensuring every member feels valued and cared for.
- **Handle inquiries, member requests, and daily operations** that keep the Club running seamlessly.
- **Pitch in on events and seasonal activities**, helping to create the experiences that make winter at the Club so special.
- **Jump in** wherever needed—this is a hands-on role where every day looks a little different.

What We’re Looking For:

- A natural **people person** with outstanding communication and customer service skills.
- Someone who thrives in a busy, fast-paced environment and can juggle multiple priorities with a smile.
- Detail-oriented, organized, and confident with basic computer systems.
- **Weekend availability from December to April,** when the Club is at its peak.
- Previous hospitality, retail, or front-line service experience is a strong asset.

Why You’ll Love It Here:

- Be part of a vibrant, supportive team that works hard and has fun.
- Enjoy the energy and spirit of a private ski club community.
- A beautiful work environment with fresh mountain air every day.
- Competitive seasonal pay

**Company Info**
- Alpine Ski Club values the unique skills and experiences each individual brings to the Club and we are committed to creating and maintaining an inclusive and accessible environment for everyone._
- We welcome all resumes. If you require accommodations during the recruitment and selection process due to a disability, please contact the Human Resources Department. We will work with you to provide a positive recruitment experience in a confidential manner._

**Job Types**: Full-time, Seasonal

Work Location: In person

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