Business Systems Consultant

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Sun Life has embarked on a Digital Enterprise transformation and our corporate team will evolve as we move through the transformation. As a Business Systems Consultant, you will play a vital role in driving the alignment between our business operations and information technology strategies.

**What will you do**:

- Collaborate with stakeholders at all levels to elicit, define, and develop strategic deliverables for complex initiatives. This involves leading and facilitating business requirements gathering sessions, ensuring comprehensive understanding and alignment.
- Collaborate closely with your team to elicit, define, and prioritize requirements in Agile backlogs, ensuring alignment with business objectives and user needs.
- Engage in iterative and incremental development cycles, actively participating in Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives to ensure successful delivery and continuous improvement.
- Conduct in-depth analysis of business processes, systems, and data to identify opportunities for improvement, optimization, and innovation.
- Review high-level designs, test strategies, and test plans to ensure alignment with strategic objectives and overall requirements.
- Drive process improvements by collaborating with business partners, external vendors, coworkers, and leadership teams, leveraging your expertise and industry insights.
- Effectively triage business requests, gathering estimates for new work, and facilitating regular huddles to track, prioritize, and allocate resources efficiently.
- Employ appropriate approaches, questioning techniques, and active listening to elicit information, clarify expectations, challenge assumptions, and recommend innovative alternatives to overcome challenge.

**What you need to succeed**:

- Experience in Agile ways of working and a strong drive to learn and adapt to emerging methodologies and practices.
- 5+ years of progressive experience as a Business Systems Analyst or similar roles, demonstrating increased responsibilities and leadership.
- Demonstrated experience in Agile methodologies, such as Scrum or Kanban, with a strong understanding of Agile principles, practices, and ceremonies.
- Ability to adapt quickly to changing requirements and priorities, leveraging Agile frameworks to pivot and deliver value iteratively.
- Experience working in cross-functional Agile teams, collaborating closely with developers, testers, and other stakeholders to drive successful project outcomes.
- Proficiency in privacy, risk, compliance, control, and security requirements within the financial sector including a deep understanding of relevant business processes, systems, and capabilities.

**Preferred skills**:

- Extensive experience with data: analytics, visualization, modelling, quality, warehousing, integration and mapping for Risk Management and or Compliance related projects.
- Strong proficiency in the use of MS Excel for documenting data requirements.
- Familiarity with other related tools and technologies commonly used in data analysis such as Tableau, SQL and ETL/power center
- Possession of professional certifications, such as CCBA or CBAP, or actively working towards these designations. BS/BA degree or equivalent experience.

**What’s in it for you**:

- We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.
- _ We are thrilled to be recognized by _**_Excellence Canada_**_ with their top-level certification, the _**_Canada Order of Excellence for Mental Health at Work®_**_, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health._
- We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work® Canada.
- Wellness programs that support the three pillars of your health - mental, physical, and financial
- The opportunity to move along a variety of career paths with amazing networking potential.
- As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

**Note**:

- Must be able to satisfactorily complete applicable background checks prior to the start date and during employment, in accordance with Sun Life’s policies and practices**.**

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work fro