Business Systems Consultant

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Role Summary**

**What will you do?**
- Collaborate with stakeholders at all levels to elicit, define, and develop strategic deliverables for complex initiatives. This involves leading and facilitating business requirements gathering sessions, ensuring comprehensive understanding and alignment.
- Collaborate closely with your team to elicit, define, and prioritize requirements in Agile backlogs, ensuring alignment with business objectives and user needs.
- Engage in iterative and incremental development cycles, actively participating in Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives to ensure successful delivery and continuous improvement.
- Provide expert technical guidance within your domain to address and anticipate business implications resulting from organizational changes and technological advancements.
- Conduct in-depth analysis of business processes, systems, and data to identify opportunities for improvement, optimization, and innovation.
- Develop and presenting comprehensive recommendations and options to address and resolve complex business challenges, leveraging your expertise and industry best practices.
- Review high-level designs, test strategies, and test plans to ensure alignment with strategic objectives and overall requirements.
- Drive process improvements by collaborating with business partners, external vendors, coworkers, and leadership teams, leveraging your expertise and industry insights.
- Effectively triage business requests, gathering estimates for new work, and facilitating regular huddles to track, prioritize, and allocate resources efficiently.
- Identify critical gaps, documenting comprehensive proposals, and presenting effective strategies to manage complex interdependencies.
- Employ appropriate approaches, questioning techniques, and active listening to elicit information, clarify expectations, challenge assumptions, and recommend innovative alternatives to overcome challenges.
- Join an on-call rotation and be available outside regular work hours to collaborate with technical teams to respond to and resolve issues as they occur.

**What will you need to succeed?**
- Experience in Agile ways of working and a strong drive to learn and adapt to emerging methodologies and practices.
- BS/BA degree or equivalent experience.
- 5+ years of progressive experience as a Business Analyst/Business Systems Analyst or similar roles, demonstrating increased responsibilities and leadership.
- Demonstrated experience in Agile methodologies, such as Scrum or Kanban, with a strong understanding of Agile principles, practices, and ceremonies.
- Ability to adapt quickly to changing requirements and priorities, leveraging Agile frameworks to pivot and deliver value iteratively.
- Experience working in cross-functional Agile teams, collaborating closely with developers, testers, and other stakeholders to drive successful project outcomes.
- Extensive knowledge of the financial services industry and data processing including a deep understanding of relevant business processes, systems, and capabilities.
- Proficiency in privacy, compliance, control, and security requirements within the financial sector.
- Passionate about client satisfaction, technology advancements, and the transformative impact of emerging/disruptive technologies.
- In-depth knowledge of systems integration management methodologies, processes, and techniques.
- Commitment to authenticity, bringing your genuine self to work each day and dedicating your energy to delivering exceptional results.
- Exceptional problem-solving skills, demonstrated by your ability to analyze complex challenges, identify root causes, and develop innovative solutions.
- Strong interpersonal and relationship-building skills, enabling effective collaboration and communication with technical and business stakeholders at all levels.
- Commitment to honest and transparent communication, fostering a culture of trust and openness.
- Entrepreneurial spirit and a willingness to take calculated risks, embrace failures as learning opportunities, and drive innovation within the organization.
- A delivery-oriented mindset, with a strong commitment to going the extra mile to ensure client satisfaction and project success.
- Openness to actively listen, collaborate with curiosity, and respect, and promote a diverse and inclusive work environment.

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