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Business Systems Consultant

2 weeks ago

Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

This role requires Canadian Enhanced Reliability Security clearance

**Role Summary**:
**What you will do**:

- Establish and maintain trusted advisory roles with clients by gathering and analyzing information to provide recommendations that address and resolve business issues.
- Embrace the BSC role by actively learning and contributing to the continuous improvement of the practice.
- Provide development and infrastructure estimates at various levels of a project to match architectural solution, including assistance in business case creation.

**What do you need to succeed?**
- 5+ years of experience in business analysis and/or coordination roles
- Ability to work independently as well as being a strong team player with the ability to work effectively in a multi-site environment.
- Experience and Knowledge on PEGA, SharePoint, ServiceNow, JAMA & JIRA.
- Experience with analysis and modelling for both processes and data
- Knowledge in one or more area of Insurance and/or Wealth products and services
- University degree or college diploma in Information Technology or Business Systems Analysis or equivalent experience

**Preferred Skills**:

- Strong communicator who listens and picks-up on the spoken and unspoken words to excel at delivering, understanding, and interpreting messages through verbal discussions and in writing.
- Talented facilitator who is skilled in elicitation workshop negotiation and influencing both IT and Business project members
- Collaborative team member who continuously strives to improve the client experience, our team and our processes
- Strategic thinker who appropriately applies a variety of planning, analysis, elicitation, modelling, and documentation techniques to accurately define and communicate requirements to help successfully deliver on initiatives.
- Working knowledge of client-server and cloud environments

**What’s in it for you**:

- As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office.
- We are honoured to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work® Canada.
- We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work® Canada.
- Canada Award for Excellence for Mental Health at Work.
- Pension, stock and savings programs to help build and enhance your future financial security.
- Wellness programs that support the three pillars of your health: mental, physical, and financial.
- The opportunity to move along a variety of career paths with amazing networking potential.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
78,000/78 000 - 128,000/128 000

**Job Category**:
Business Analysis - Systems

**Posting End Date**:
23/01/2025