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Requisition ID: 216622 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Is this role right for you? In this role, you will**: **Independently resolve complex, multifaceted issues to meet the business needs of our clients. This involves leading and/or participating in** - Gathering of business and system requirements - Investigation and research into the current state and identified business issues - Contribute to design of solutions and future state processes to resolve identified business issues - Contribute to current and future state process workflow **Lead or Participate in any/all stages of the project lifecycle including**: - Root cause analysis of incidents - Preparing detailed proposal documents - Reviewing and/or participating in the development and execution of test cases. - Managing pilots, proofs-of-concepts and staged implementation activities - Project implementation and post-implementation support **Lead and/or participate in the development of communications required as a result of system implementations, including**: - Creating / updating existing documentation (BRD, Process Document, Quick Reference Guide, Video Tutorial etc.) - Development of training material and training session - Provide recommendation on communication strategy **Provide business support to various business partners as required**: - Research on existing product to ensure we leverage out of the box solution - Continually acquire and enhance knowledge relate to identity management - Address ad-hoc inquires and provide quick resolution - Identify opportunities for process improvement and operation efficiencies **People Management**: - Champions a high-performance environment - Implements people strategy that attracts, retains, develop and motivates team by frosting an inclusive environment **Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have**: - Excellent knowledge of Logical Access Control and Provisioning tool for Identity Access Management - Advanced knowledge of process methodology / mapping (modelling) and charting activity base workflow - Advanced knowledge of Bank’s core systems and technology - Excellent writing skills - Excellent working knowledge of standard MS Office Suite including MS Project and MS Visio tools - Experience in all phases of the software development life cycle - Strong problem solving and troubleshooting skills - Strong analytical skills - Competent to work on complex projects independently - Able to work within cross functional teams - Effective time management and organization skills - Experience with Bank new hire onboarding process - Experience with Bank support process **Nice to have**: - Knowledge of the ITIL service delivery methodology - Working knowledge of HPQC - Experience with Security principal - Post-Secondary degree / College Diploma / or related discipline or 5 - 10 years of equivalent work experience - Security Designation is desired: CISA/CRISC/CISSP **What's in it for you?** - Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. - Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. - Upskilling through online courses, cross-functional development opportunities, and tuition assistance. - Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. - Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more Work arrangements: Hybrid LI-Hybrid Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
