Business Analysis Manager

6 days ago

Toronto, Canada Cognizant Full time

**About Cognizant’s CIS Practice**:
Cognizant’s CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.

**In this role, you will**:

- Lead the business analysis team to identify and implement process improvements that enhance operational efficiency and effectiveness.
- Oversee the development and execution of strategic business plans that align with organizational goals and objectives.
- Provide insights and recommendations based on data analysis to support decision-making processes.
- Collaborate with cross-functional teams to ensure seamless integration of business operations and planning activities.
- Develop and maintain comprehensive documentation of business processes and procedures.
- Monitor and evaluate the performance of business operations to identify areas for improvement.
- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.
- Manage the implementation of new business systems and tools to support operational needs.
- Analyze market trends and competitor activities to inform strategic planning efforts.
- Support the development of training materials and programs to enhance team capabilities.
- Drive continuous improvement initiatives to optimize business processes and outcomes.

**What you’ll need to succeed (required skills)**:

- Possess a strong background in business operations and analysis with a proven track record of success.
- Exhibit excellent analytical and problem-solving skills with the ability to interpret complex data.
- Have experience in managing cross-functional teams and projects.
- Show proficiency in using business analysis tools and software.
- Be adaptable to changing business needs and priorities.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future. At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs.

Based on this role, this is a hybrid position requiring 3 times a week from the client's office in Toronto, Ontario. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

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