Business Analysis Specialist

Business Analysis Specialist Join to apply for the Business Analysis Specialist role at TD Work Location: Toronto, Ontario, Canada Hours: 37.5 Line Of Business: Enterprise Enabling Functions Pay Details: $96,900 - $136,800 CAD Customer Responsibilities Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements. Identify, document, and validate current state processes and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end‑to‑end customer experience when making decisions. Oversee support and input to business requirements delivery, monitor/assess/mitigate requirements‑related risks, ensure quality outputs and track progress. Ensure business processes/systems impacted by requirements are analyzed and the acceptance criteria clearly demonstrate the changes to meet customer needs. Work with Change Management to assess and ensure that customer, employee, and stakeholder impacts are appropriately identified and managed. Manage and oversee the traceability of business requirements. Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business/product subject matter expertise and drive focus toward business value. Promote innovation by applying subject‑matter expertise to generate forward‑thinking ideas and critical thinking to find improvement opportunities. Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution. Shareholder Responsibilities Ensure work meets associated regulatory and framework controls, standards, and best practices. Support team in managing and building positive relationships with partners and key stakeholders. Effectively communicate with stakeholders to ensure alignment to delivery framework and objectives. Apply analytical skills to effectively understand business problems, impacted stakeholders, and proposed solutions to ensure alignment to TD's risk appetite. Identify, document, and actively manage material risks and issues, escalating to appropriate leadership when necessary to ensure the timely and unimpeded progress of work. Promptly manage concerns from stakeholders and ensure timely and effective problem resolution. Support change management planning and activities, including those that ensure operational readiness. Support implementation and post‑implementation planning and activities. Support RFI or RFP planning and activities, when required. Provide support/oversight and guidance in the delivery of requirements with focus on quality, reusability, scalability, and innovation. Adhere to the TD Code of Conduct. Employee / Team Responsibilities Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues and points of interest. Provide thought leadership and/or industry knowledge for own area of expertise and participate in knowledge transfer within the team and business unit. Keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques. Participate in personal performance management and development activities, including cross training within own team. Keep others informed and up‑to‑date about the status/progress of projects and all relevant or useful information related to day‑to‑day activities. Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices. Lead, motivate and develop relationships with internal and external business partners/stakeholders to develop productive working relationships. Contribute to a fair, positive and equitable environment that supports a diverse workforce. Act as a brand ambassador for your business area/function and the bank, both internally and/or externally. Breadth & Depth Advanced knowledge of business analysis, and delivery execution practices and standards. Advanced understanding and acts as a conduit for business and user interaction with technology. Provides leadership guidance, makes recommendations and collaborates with business and technology to ensure the technology solution meets the business needs. Provides advisory support and guidance, and oversees requirements management. Identifies and leads problem resolution for complex requirements related issues. Works autonomously as the lead business analyst and coaches and guides members within area of expertise. May lead requirements management for high‑risk, strategic initiatives. Reports to a Senior Manager or Practice Area Lead. Experience & Education Undergraduate degree. 7+ years related business analysis experience. Business Analysis Accreditation. Experience working in Agile. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Research, Analyst, and Information Technology Industry Banking #J-18808-Ljbffr