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Gym Floor Front Desk

2 weeks ago

Regina, Canada Nest Health Centre Full time

**Job Summary**

**Duties**
- Greet and assist guests upon arrival with a friendly and professional demeanor.
- Manage check-in and check-out processes efficiently, ensuring accuracy in reservations.
- Handle phone calls and inquiries with excellent phone etiquette, providing information about hotel services and local attractions.
- Process payments and manage cash handling accurately, including basic math for transactions.
- Upsell additional services or products to enhance guest experience.
- Maintain organized records of guest information and transactions using POS systems.
- Address guest concerns promptly and effectively, ensuring high levels of customer satisfaction.
- Collaborate with other departments to ensure seamless service delivery throughout the guest's stay.
- Assist with merchandising efforts by promoting hotel amenities and services.

**Qualifications**
- Strong customer service skills with a focus on guest satisfaction.
- Experience in retail sales or technical sales is a plus, particularly in technology-related products.
- Familiarity with product demos and merchandising techniques is advantageous.
- Proficient in cash handling and cashiering duties with attention to detail in financial transactions.
- Strong organizational skills and time management abilities to handle multiple tasks effectively.

**Job Types**: Full-time, Part-time

Pay: $15.00-$16.00 per hour

Work Location: In person