Front Desk Receptionist

6 days ago

Regina, Canada Trinity Manor Full time

**Job Summary**

**Duties**
- Greet and welcome clients as they arrive, ensuring a positive first impression.
- Answer phone calls promptly and professionally, utilizing effective phone etiquette.
- Schedule appointments and manage the calendar for the office.
- Maintain accurate records using QuickBooks and other computerized systems.
- Assist with administrative tasks such as proofreading documents and managing files.
- Provide excellent customer service by addressing client inquiries and resolving issues.
- Operate phone systems effectively to ensure clear communication within the office.
- Collaborate with dental office staff to ensure seamless patient flow and support.

**Skills**
- Proven experience in a front desk or receptionist role, preferably in a dental office setting.
- Strong customer service skills with an ability to communicate effectively with clients.
- Proficient in QuickBooks and other office management software.
- Excellent organizational skills with attention to detail.
- Ability to handle multiple tasks simultaneously while maintaining professionalism.
- Strong proofreading skills to ensure accuracy in documentation.
- Familiarity with phone systems and effective phone etiquette is essential.
- A proactive approach to problem-solving and a willingness to learn new processes.

**Job Types**: Full-time, Part-time, Casual

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person

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