Patient Food Supervisor

2 days ago

Brantford, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.

**Job Summary**:
**How you will make an impact**:
You will be responsible for assisting the Manager on duty in providing supervision and training to all staff in Patient Food Services.

**As a Patient Food Services Supervisor, you will**:

- Supervise the daily operations of the Patient Food Services Department, including meal service to patients, sanitation, ware washing and security
- Continually monitoring operations, and completing assessments and necessary action plans to provide optimal nutrition care and meal service to patients/residents
- Drive patient satisfaction and maintain client relationships through rounding
- Recognize and adopt activities appropriate to the specific needs of the patient/resident population and demonstrate knowledge of specific issues directly related to age of patient population
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations
- Manage and control resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines

**About you**:

- You must have a valid Food Handler Certificate or provincial equivalent
- CSNM active membership is required.
- A minimum of 1-2 years of experience in supervising a diverse team in healthcare environment
- Comprehensive health and safety knowledge and training
- Strong supervisory skills and the capability to motivate and lead staff
- Employee relations experience in a unionized environment is an asset
- Excellent customer service skills
- Excellent communication skills (written and verbal)
- Knowledge of Microsoft Office

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