Administrative Coordinator

**Key Responsibilities**

To provide administrative support (Temporary Maternity leave coverage)

**About Tourism Partnership of Niagara (TPN)**

Tourism Partnership of Niagara (TPN) is one of Ontario’s 13 officially designated Regional Tourism Organizations (RTO) by the Ministry of Tourism Culture and Gaming and is dedicated to promoting and enhancing the Niagara Region as a premier, world-class travel destination. As a steward of regional tourism growth, TPN collaborates with the stakeholders across the tourism sector to drive visitation, generate employment opportunities and economic impact, and create memorable visitor experiences.

Leveraging innovative marketing strategies and strong partnerships, TPN plays a pivotal role in showcasing Niagara’s unique offerings, including its iconic Niagara Falls, renowned wine country, natural wonders, cultural attractions, and vibrant communities, to both domestic and international audiences.

TPN operates with a vision to be a catalyst for Niagara’s tourism growth. Our 3-Year Strategic Plan focuses on collaboration, which is necessary to drive our mission to support and grow tourism experiences that inspire visitors and deliver measurable outcomes for our stakeholders. We are committed to fostering a culture of creativity, inclusion, and excellence.

**Communications**
- Communicate with partners and stakeholders
- Maintain and update contacts and descriptive information for all partners, and organizations.
- Update, create and monitor TPN website listings
- Maintain the Festival & Event website listings - approving and posting submissions
- Manage and coordinate all media visits and video shoots
- Book travel arrangements and accommodations
- Assist with coordinating and executing all partner communications and community relations functions
- Manage and respond to all visitor web inquiries
- Coordinate inter-office communication
- Coordinate and support TPN’s Newsletter and Organic Social Media content

**Board and Committee Meetings**
- Manage scheduling and distribution of all Board and Committee meetings
- Assist with coordinating and planning for all internal and external meetings
- When required, provide administrative assistance for Board related activity

**Administration**
- Provide administrative support for the Executive Director, Manager of Corporate Services and Marketing & Tourism Development Manager
- Prepare reports as assigned on a weekly, monthly and annual basis
- Assist with events, programs and other project assignments
- Manage all daily office routines such as answering phones and general inquires, filing, printing, outgoing mail and maintaining inventory of office supplies
- Organizing and coordinate technical support with vendors, including printer and phone support
- Calendar management

**Web Based Learning Program**
- Maintain updates to the Niagara Ambassador Program and report on performance
- Record and provide program scoring to schools, community, etc. as requested

**Reporting**
- Reports to the Executive Director
- Provides direct support to the other team members

**Skills and Qualifications**
- Superb oral and written business communications skills in English
- Strong computer skills, proficient with MS Office, Adobe and WordPress and other online platforms
- Exceptional organizational skills with the ability to multitask
- Ability to manage and prioritize tasks with fluctuating demands, timelines and priorities
- Requires mínimal supervision, takes initiative, has proven decision-making and problem-solving skills
- Proven ability to interact with team members, board directors, volunteers, and industry representatives at various levels
- High degree of interpersonal and group facilitation skills required
- Ability to manage and co-ordinate the end-to-end project development process
- Must be able to establish and maintain effective working relationships within the community and tourism sector
- Knowledge of communications strategies and implementation experience
- Knowledge of social media, website and online communication tools

**How to Apply**

Pay: $36,465.00-$42,900.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Are you willing to work in the Niagara Falls office daily?

**Experience**:

- Administrative: 1 year (preferred)
- WordPress: 1 year (preferred)

**Language**:

- fluent English (required)

Work Location: In person

Expected start date: 2025-05-12