Solution Delivery Manager

Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:
What you will be doing...
- Lead IT wireless related solutions/programs.
- Accountable for threading multi-phased solutions/projects across multiple releases into one coherent solution/program.
- Work with stakeholders and within the team to develop aggressive, yet achievable, delivery roadmaps.
- Accountable for IT HLD (High Level Design) /DDD (Detailed Design Document): content, completion and quality.
- Drive & contribute to project solutions - JAD sessions, responsible for gathering input / documenting HLD.
- When required back-fill role gaps (Sr. BSA, PM, SA - Sr. Business Systems Analysts, Project Manager, Solution Architect) as needed.
- Accountable for aligning all technology teams (Digital, Network) when delivering IT solutions.
- Support the SA (Solution Architect) in defining overall solution approach in partnership with Technology stakeholders.
- Support the Project Manager throughout project life cycle.
- Work with Enterprise Architecture and procurement on defining vendor expectations.
- Working with the PM, EM, Application teams and governance in the creation and management of governance/gating artifacts.
- Accountable / responsible for the managing change requests (PCRs).
- Work closely with third party technology vendors; ability to challenge the vendor design to ensure what is being built satisfies the needs of our business partners.
- Work with the Consumer Business Unit, Go to Market team, Planning, and Engagement teams to develop realistic project plans that clearly state project deliverables and timelines.
- Manage project and portfolio budgets and assist in managing cost centre financials.
- Coordinate team efforts to resolve complex issues and conflicts and escalate to executive level wherever required.
- Endorse quality, innovation and timely communication of issues / opportunities. Coach team members in delivery, issue management and risk management.

What you have...
- Bachelor’s in Computer Science or related field or equivalent experience required.
- 5+ years of experience in the information technology field.
- 3+ years of experience in a project delivery role in a fast paced/agile environment.
- Previous team management experience preferred.
- Previous IT program management experience preferred.
- General understanding of the company’s overall Wireless business operations and products.
- Good understanding of the company’s retail environment and operations.
- Demonstrated ability of successfully leading complex IT projects and programs.
- Ability to successfully implement and control budgets.
- Must be able to effectively communicate technical information to both technical and non-technical personnel.
- Must be creative, detail oriented and capable of balancing the “big picture” with meeting the day-to-day needs of the organization.
- Must be able to communicate, present and negotiate at any level of management across the organization.
- Excellent interpersonal and communication skills.
- Exceptional written, verbal and presentation skills.
- Excellent organizational skills.
- Must be familiar and comfortable utilizing the Scrum methodology.
- Ability to inform, educate and influence managers and employees to support goals and initiatives in a matrix environment.

**As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.**

**Please click **here **to review conditions that may qualify for medical exemption to the COVID-19 vaccine.**

**Schedule**: Full time

**Shift**: Day

**Length of Contract**: Not Applicable (Regular Position)

**Work Location**:8200 Dixie Road (101), Brampton, ON

**Travel Requirements**: Up to 10%

**Posting Category/Function**:Technology & Information Technology

**Requisition ID**: 272527

**Together, we'll make more possible, and these six shared values guide and define our work**:

- Our people are at the heart of our success
- Our customers c