Administrative Coordinator

**ADMINISTRATIVE COORDINATOR**

**Channer Consulting & Training**

**About our team**

We are proud to have a team of diverse and inclusive professionals who are experts in their field. The team at _Channer Consulting & Training _are advocates for the creation of inclusive opportunities that are truly representative of the communities where we work and live. Our passion for empowering our clients and their communities drives our ability to see each program as a unique opportunity to deliver in meaningful ways that produce lasting and sustainable outcomes.

Our team is comprised of individuals who thrive in a high-performance culture that is rooted in integrity. We intentionally hire the best because that is what we believe our clients deserve.

We are looking for people who want to be part of our success and growth, are not afraid of a challenge and have a heart for serving the community.

This role is an opportunity to work with our small but mighty team of extremely talented, fun, passionate and high character people who are fried up about what we do. Our team are the lifeforce of our company, so we make it a priority to invest in our people to help them grow and achieve their goals both professionally and personally.

**About the role**

Are you a professional and creative administrative professional? Do you have a passion for providing quality client service and working with diverse groups of people? This exciting, full time **Administrative Coordinator** role will provide you the opportunity to do just that

Reporting to the Founder & Principal of Channer Consulting & Training (a subsidiary of The Channer Group Inc.), the right person for this role will help with the administrative tasks involved with delivering training and consultation, and general operations of the business. This individual should expect to dedicate 40 hours per week to this role.

**POSITION DETAILS**

Tasks included in this position could include, but are not limited to, the following:

- Support the administrative function of delivering custom training programs to The Channer Consulting & Training clients.
- This may include ordering supplies, printing training manuals, training calendar creation and other tasks as requested.
- Support the operations by creating, editing and/or formatting proposals, meeting minutes, and other documents, as required.
- Provide excellent customer service to all clients and stakeholders.
- Responsible for the efficient, up-to-date and accurate data management of all project management databases and operational software.
- Support the administrative needs of instructors and contractors working with Channer Consulting & Training, to provide services to external clients.
- Manage supplies orders and inventory for training programs to ensure appropriate cost management.
- Providing first contact support for learners and clients, and deciding on when and how to escalate for resolution.
- Manage monthly business and operational reports in a timely and efficient manner.
- Provide administrative support for the President & CEO including calendar management, expense reporting, monitoring client requests, troubleshooting issues, and other tasks as needed.
- Arrange for travel and accommodations for the team and contractors, as needed.
- Support with tasks related to event management, as needed.
- Constructively solve problems and issues that arise and provide input on how to address them, referring complex, sensitive, or contentious issues to the President & CEO for direction and advice.
- Other duties as required.

**QUALIFICATIONS**
- You have 3+ years of progressive experience in a related position.
- Certificate or diploma in Office Administration or equivalent would be an asset.

**WHAT MAKES YOU STAND OUT?**
- You have a proven track record that aligns with our client-centric approach.
- You have a passion for helping others and serving the community.
- You work well in a fast paced, high performance and fun environment.
- You have strong competencies in word processing databases, project management software and web-based platforms.
- You have strong data entry, document creation skills and project management skills.
- You have excellent prioritization and time management skills.
- You are a rockstar communicator with strong relationship building skills.
- You are detail oriented with ability to prioritize tasks and work both autonomously and as a team.
- You are comfortable with ambiguity and change requests.

**OTHER REQUIREMENTS**
- Remotely
- From the Edmonton office(s), and
- Travel to client or event sites as required.
- Must have flexibility to travel (30%) within Edmonton & surrounding area and have access to a reliable vehicle.
- Must participate in annual Cultural Awareness and/or DE&I Training
- Experience with social media coordination would be an asset.
- Must be able to lift up to 50 lbs.

A full benefits package is included for all team members after the probationary period.
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