Dispatcher/customer Service

3 days ago


Port Coquitlam, Canada Island Designated Drivers Ltd. Full time

Join a niche logistics company that’s been trusted since 1989 for vehicle delivery between Vancouver Island and the Lower Mainland. Island Designated Drivers is growing—and we’re looking for a detail-driven, people-savvy dispatcher to help keep things running smoothly.

**Who You Are**:
You’re a natural communicator with razor-sharp attention to detail. You think two steps ahead, stay composed under pressure, and love solving problems on the fly. You’re tech-savvy, customer-focused, and ready to grow with a company that values reliability and service above all.

**Must-Haves**:

- Exceptional communication and organizational skills
- Strong judgment under pressure and a proactive mindset
- Availability for weekly in-office check-ins (Port Coquitlam)
- Reliable internet and workspace for remote work

**What You’ll Do**:

- Coordinate pick-up/delivery logistics with customers and our driver network
- Manage ferry bookings and resolve scheduling conflicts in real-time
- Track deliveries, maintain accurate records, and keep all parties informed

**What We Offer**:

- $2,500/month base compensation
- Extended medical coverage
- Opportunity for full-time advancement
- Work-from-home flexibility after initial training
- 20-25 hours/week with a flexible hybrid setup

Thurs & Fri: 9am-5:30pm (on-call 7am-7pm)

Sat: up to 4 hours, Sun: light on-call

**Job Type**: Part-time

Pay: $2,500.00 per month

Expected hours: 20 - 25 per week

**Benefits**:

- Extended health care
- Work from home

Work Location: Hybrid remote in Port Coquitlam, BC V3C 4K9


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