Bike/service Technician

2 weeks ago

Fernie, Canada GearHub Sports Full time

**BIKE/SERVICE TECHNICIAN**:

- This position can be year-round and be updated to a Ski Technician in the winter (Training available) _

**PRIMARY ROLES & RESPONSIBILITIES**:

- Cover basic front-line duties, including POS, sales & rentals
- Welcome customer and set their rentals in a friendly, professional manner
- Provide directions, trail recommendations and general inquiries to customers
- Follow through on tasks given by management promptly
- Direct customers through the entire rental process
- Complete a multitude of daily opening and closing duties
- Complete all necessary forms and paperwork in the appropriate manner
- Make efficient use of daily workloads and manage new expectations
- Respond to customer concerns, or direct accordinglyMonitor completion of the daily task list

**QUALIFICATIONS**:

- Must have previous experience working as a bike mechanic (2-3 years preferred)
- Working knowledge of bicycle components and repairs
- Problem-solving creativity
- Competent in bike repair, diagnosis, and maintenance
- The ability to multitask in a high-energy, fast-paced environment is a must
- Must be friendly and approachable, and passionate about biking
- Knowledge of the local Fernie trail system is an asset
- Service writing experience is an asset, but we can train on the job
- Formal training/certs are an asset (S-tec, Sram STU, PBMA etc.)Experience as a ski tech is an asset
- Other perks: Industry prices, access to our rental fleetIf this sounds like you, come join our highly-skilled, rad team. This isn’t just a workplace, this is Gearhub

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