Guest Service Agent/night Audit

The Night Auditor serves on the overnight shift, acting as the Duty Manager. This position plays a key role in the hotel's success by anticipating guest needs and delivering exceptional, efficient service during every interaction. Additionally, the Night Auditor ensures a positive workplace atmosphere while upholding high standards of guest satisfaction and...

**Key Responsibilities**: - Register arriving guests and assign rooms. - Process group arrivals and departures. - Take, cancel, and change room reservations. - Provide general information about local attractions and points of interest. - Investigate and resolve guest complaints and claims. - Process guest departures, calculate charges, and receive...

Education: No degree, certificate or diploma - Experience: 1 to less than 7 months - **Tasks**: - Investigate complaints and claims - Register arriving guests and assign rooms - Resolve complaints and claims - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide...

Park Place Lodge is currently seeking an enthusiastic, friendly, and motivated individual to join our Night Desk/Janitorial tea. Required Schedule would be: - **Thursday - 5pm-11pm - Evening Janitorial Duties**: - **Friday - 5pm - 11pm - Evening Janitorial Duties**: - **Saturday - 5pm-11pm - Evening Janitorial Duties**: - **Sunday - 11pm-7am Night Clerk...

The Red Tree Lodge offers rewarding employment in a fun and sociable work environment and we're now seeking a reliable, hardworking individual to join our Front Desk Team. **Main Duties** - Register arriving guests and assign rooms - Customer service and answering inquiries regarding hotel services - Switchboard use - General duties in the hotel setting...

Best Western Plus Fernie Mountain Lodge is located in the beautiful resort town of Fernie, B.C., well known for its biking, skiing, hiking, fishing, and golfing opportunities—easy access to Alberta and the U.S. border. We are hiring! Are you the one? Come and join us. Looking for a dependable, experienced "Night Owl" with excellent customer service skills...

Park Place Lodge is currently seeking energetic and reliable individual to fill roles as hospitality host and janitorial attendant. Flexible work schedule includes full-time or part-time seasonal or long-term for the right applicant. Related experience would be an asset, but willing to train. Our Host staff must be enthusiastic and friendly with a keen eye...

Possible leadership position - Will train, no experience needed. - Check guests in/out - Create reservations via phone and in person - Receive phone calls - Answer questions regarding the property and services - Guest relations. - Folding laundry - Cleaning the office and breakfast area - Cleaning pool and pool area (training provided) **Job Types**:...

Check guests in/out - Create reservations via phone and in person - Receive phone calls - Answer questions regarding the property and services - Resolve potential issues guests may have - Folding laundry - Cleaning the office and breakfast area - Cleaning pool and pool area **Job Types**: Full-time, Part-time, Permanent, Casual, Seasonal Contract length:...

**April Start Date** Park Place Lodge is currently seeking an enthusiastic, friendly, and motivated individual to join our Guest Services team. The duties of this position include: - Maintaining an inventory of hotel vacancies, reservations, and room assignments - Registering arriving guests and assigning rooms - Provide extensive information about hotel...