Bike Shop Grom

1 week ago

Fernie, Canada GearHub Sports Full time

**BIKE SHOP GROM - YOUTH RETAIL ASSOCIATE**:

- Part-time (3 days a week), Summer Position _
- Join our legendary local bike shop in downtown Fernie, where you can leave work to hit the trails Become part of our award-winning team in a rad, customer-focused environment. We value exceptional customer service and authentic relationships, and we’re looking for passionate individuals who love biking, skiing, and the outdoors.**Primary Roles & Responsibilities**
- Cover basic front-line duties, including POS, sales, rentals, and customer service
- Follow through on tasks given by management promptly
- Direct customers to the proper staff when necessary
- Share product knowledge and enthusiasm for bikes with customers
- Direct customers through the entire sales process
- Complete a multitude of daily opening and closing duties
- Complete all necessary forms and paperwork in the appropriate manner
- Maintain a high level of product knowledge
- Respond to customer concerns, or direct accordingly

**Qualifications**:

- Must be friendly, approachable and passionate about biking and other outdoor sports
- Experience in a customer service role
- Previous sports retail experience preferred but not necessary
- Must be knowledgeable about mountain bikes, ski equipment and/or other outdoor activities and gear
- The ability to multitask in a high-energy, fast-paced environment is a must
- Knowledge of the local Fernie trail system is an asset
- Other perks: Industry prices and access to our rental fleet _

If this sounds like you, come join our highly-skilled, rad team. This isn’t just a workplace, this is the Gearhub

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