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Shop Coordinator

4 days ago

Langley, Canada Leavitt Machinery Canada Inc. Full time

**Leavitt Machinery** is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years.

Leavitt Machinery is now an integral entity within the Venturis group of companies, an integrated and expanding network of businesses, including over 60+ branches and 1400+ employees across Canada and the USA. Venturis Capital strategically invests in visionary and values-driven organizations, with expertise in the material handling equipment industry.

With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

**The Opportunity**

Leavitt Machinery is looking for an organized and detail-oriented **Shop Coordinator** to join our team in **Langley, British Columbia**. As the Shop Coordinator, you will be responsible for managing Service jobs from start to finish, including scheduling and directing work for Technicians, and ensuring customer expectations are met.

**Essential Duties & Responsibilities**

As the Shop Coordinator, your key responsibilities will include:

- Organize and manage all Service jobs and incoming leads
- Schedule all work for Technicians in accordance with the applicable Collective Agreement
- Ensure all corporate safety initiatives and programs are strictly followed in the field
- Communicate with Service and Parts team members to ensure workloads are maximized and customer needs are managed proactively
- Maintain in frequent customer contact and ensure customer satisfaction prior to initiating the billing process
- Review WIP reports and bill applicable service calls to customers
- Open and update all work orders in Microsoft Dynamics ERP

**Required Skills & Qualifications**
- Previous experience in a similar role is a strong asset
- Strong proficiency in Microsoft Office
- Superior organization and time management skills
- Excellent verbal and written communication skills
- Ability to multitask and manage multiple priorities in a fast-paced environment
- Confident self-starter and team player

**Benefits & Perks**

Leavitt Machinery Canada is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

- Company paid medical health care plan for you and your dependents
- Extended health plan - 100% employer paid
- Dental plan, vision plan, and prescription drug coverage
- Annual health care spending account
- Life insurance, disability insurance, and travel insurance - 100% employer paid
- Sick leave plan - 100% employer paid
- Employee assistance programs
- RRSP matching
- Wellness days
- Ongoing professional development opportunities

The base pay range for this role is: $50,000 to $55,000 per year.

This is an **onsite** role based in **Langley, British Columbia**.

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