Service Coordinator

3 days ago


Woodbridge, Canada AWD Full time

**Responsibilities**
- Contact customers to book appointments for installation team
- Ensure all incoming calls are answered in a timely manner
- Coordinate scheduling with service team
- Complete required paperwork
- Input work orders
- Close service runs
- Book service appointments with homeowners over telephone

**Qualifications & Requirements**:

- 1 to 3 years of customer service experience
- Secondary School completion is required
- A college diploma in a business-related field is an asset
- Excellent written and verbal communication skills
- Proficient with Microsoft Office software
- Ability to meet tight timelines and work under pressure
- Extensive scheduling experience
- Superior customer service skills
- Able to multi-task
- Organizational skills a must
- Ability to handle upset and irate customers
- Experience in manufacturing, construction, or distribution environment an asset

**Accommodation for those with disabilities will be provided on request.**

**Job Types**: Full-time, Permanent

Expected hours: 42.5 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- Day shift

Work Location: In person


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